Front of House Team Member - Server

About the Role

We’re looking for a Server who delivers a five-star guest experience by combining Chick-fil-A’s signature hospitality with the excellence of restaurant-level service. This role is about creating meaningful guest moments — balancing speed and precision with warmth, attentiveness, and professionalism.

Mission

Deliver a five-star guest experience by blending Chick-fil-A’s Core 4 behaviors with attentive, elevated service.

What You’ll Do

• Take guest orders in the dining room and drive-thru with speed, accuracy, and genuine care.
• Practice Core 4 (eye contact, smile, enthusiastic tone, personal connection) and deliver 2nd Mile Service — refreshing drinks, table touch-ins, 2-bite checks, assisting families, clearing trays, and upselling.
• Anticipate guest needs and provide personalized, professional service that feels intentional.
• Communicate clearly with the Expo and kitchen teams to ensure order accuracy and seamless execution.
• Maintain professional appearance, posture, and attentiveness in line with the Chick-fil-A Style Guide.

What We Expect

• Every guest should feel personally cared for and valued.
• Provide hospitality that is fast, accurate, and elevated.
• Consistently uphold Chick-fil-A’s standards of excellence and professionalism.
• Lead with a heart to serve, not just to deliver food.

Who You Are

• Outgoing, detail-oriented, and passionate about hospitality.
• Thrives in a fast-paced, guest-centered environment.
• Communicates clearly and works well with others.
• Takes pride in delivering excellence in every interaction.

Why You’ll Love Working Here

• Competitive pay and opportunities for growth.
• Sundays off.
• Supportive, high-performance team culture.
• A chance to be part of something bigger — serving with purpose, excellence, and heart.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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