Front of House Team Member

Front of House Team Member | Gateway & Randy Pape...

Chick-fil-AAll locationsAll positions

Find positions near me Jobs near me

×

Download Workstream app

Get your link via SMS for faster job applications.

• Reuse your profile for applications
• Apply to multiple jobs easily
• Discover nearby jobs
• Track application updates

ShareApply

• Chick-fil-A Careers
• Gateway & Randy Pape Beltline
• Front of House Team Member

Front of House Team Member

SMS Email Messenger Facebook Twitter LinkedIn Whatsapp

" data-placement="bottom" data-toggle="popover" href="javascript: void(0);" tabindex="0">ShareApply

Full-timePart-time

$15.00 - 17.00 per hour

Looking for a minimum of 10-4 or 5-11 availability with at least 2 weekday availability Preferred full-time candidates available afternoons and evenings

At Chick-fil-A, the Team Member role is more than just a job; it''s an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time $17/hr: Must meet certain availability thresholds
• Part-time $15.05/hr

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

FOH (Front of House) Team Member - Chick-fil-A Springfield

MISSION

To create moments of genuine hospitality by delivering fast, accurate, and friendly service that delights guests and builds lasting community impact.

OUTCOMES

Deliver Remarkable Hospitality

95%+ positive guest survey scores on friendliness and courtesy.

Greet guests within 5 seconds and maintain high relational energy throughout interactions.

Ensure Fast and Accurate Service

Achieve drive-thru and front counter service goals (e.g., under 5 minutes total time).

Maintain 100% order accuracy during assigned shifts.

Uphold Clean and Inviting Guest Areas

Dining room, bathrooms, and counter areas are consistently clean, stocked, and welcoming.

Successfully execute table touchpoints and guest recovery moments when needed.

Support Team Culture and Guest Flow

Actively communicate with leaders and teammates to adapt to changing guest volume.

Assist in cross-functional coverage (POS, iPOS, Drive-Thru, Hospitality, Expo).

Contribute to a Fun and Uplifting Environment

Celebrate team wins, encourage teammates, and engage with joy-even during pressure.

COMPETENCIES

Role-Based Competencies

• Hospitality Mindset: Genuinely enjoys people and knows how to make them feel seen.
• Communication: Speaks clearly, listens attentively, and adapts tone based on guest needs
• Energy and Presence: Brings upbeat energy that enhances the pace and tone of service.
• Resilience: Able to recover quickly from stressful interactions or errors.

Cultural Competencies

• Think Others First: Looks for ways to bless and serve guests beyond expectations.
• Expect the Best: Maintains a positive, solutions-focused mindset during high-volume moments.
• Respond with Courage: Steps into awkward or challenging guest moments with grace and assertiveness
• Value Results and Relationships: Balances pace and performance with empathy and connection.

Benefits

• Health insurance
• Flexible schedule
• 401(k)
• Employee discount
• Paid training
• Dental insurance
• Vision insurance
• Life insurance

Chick-fil-A - Gateway & Randy Pape Beltline

3450 Gateway St, Springfield, OR 97477, USA

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

Modern HR, Payroll, and Hiring for hourly businesses

Find Hourly Workers for HireBest Job DescriptionsHiring Trends and TipsPost a Job with WorkstreamPrivacy Policy

Modern HR, Payroll, and Hiring for hourly businesses