Front Office Admin Support (NPBHS Clinics)

University of California

Los Angeles, CA

JOB DETAILS
SALARY
$26.42–$37.49 Per Hour
SKILLS
Administrative Skills, Behavioral Health, Clinical Support, Communication Skills, Customer Support/Service, Employee Relations, Epic Systems, Finance, Healthcare, Patient Charts, Patient Registration, People Management, Psychiatry and Mental Health, Quality Control, Quality Monitoring, Team Player
LOCATION
Los Angeles, CA
POSTED
6 days ago

Front Office Admin Support (NPBHS Clinics) - - 31171 - UCLA Health

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Front Office Admin Support (NPBHS Clinics)

General Information

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Work Location: Los Angeles, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday, 8am-5pm

Posted Date

06/09/2026

Salary Range: $26.42 - 37.49 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

31085

Primary Duties and Responsibilities

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The Department of Psychiatry is seeking to hire a full-time Admin to join the Neuropsychiatric and Behavioral Health Services (NPBHS) Clinics. Primary duties include:

  • Answering and directing central phone lines
  • Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
  • Patient scheduling, interviewing, encounter registration
  • Verifying insurance benefits and record benefits for finance review
  • Monitoring collection, quality control, and processing of charge documents
  • Updating referrals and new authorization dates and extended treatments
  • Other administrative duties as assigned

Salary range: $26.42/hr - $37.49/hr

Please note: we have three openings

Job Qualifications

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Working knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulations

Knowledge of basic psychiatric terminology

Strong customer service experience

Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system

Knowledge of patient related policies and procedures (preferred)

Knowledge of Microsoft Work, Windows, Outlook, and other PC applications

Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)

Skill in performing basic arithmetic operations

Sufficient typing skills

Strong communication skills

Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

Current/former UC employees are subject to a personnel file review.

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