Front Office Agent

EOS Hospitality LLC

  • Conway, SC
  • 8 days ago
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    Skills

    • Change Managementunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • High School Diplomaunmatched
    • Housekeeping/Cleaningunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Team Playerunmatched

    Description

    Position Overview

    Love helping people and staying busy? Join our team as a Front Office Agent at Sun Outdoors Myrtle Beach, where you'll be the first friendly face guests see. In this role, you'll create smooth, welcoming check-in experiences while keeping front desk operations running efficiently in a fun, fast-paced resort environment.

    What You'll Do

    • Welcome guests and deliver friendly, high-quality service
    • Handle check-ins, check-outs, and reservations with accuracy
    • Answer questions, share resort info, and resolve guest concerns
    • Manage bookings, changes, and cancellations (in person, phone, email)
    • Process payments and maintain accurate guest accounts
    • Coordinate with housekeeping and maintenance to ensure guest readiness
    • Promote resort amenities, events, and activities
    • Keep the front desk area clean and organized
    • Follow all policies, safety procedures, and standards

    What We're Looking For

    • High school diploma or GED required
    • Customer service experience (hospitality a plus)
    • Strong communication and problem-solving skills
    • Ability to multitask and stay calm under pressure
    • Comfortable using computers; PMS experience is a bonus
    • Flexible schedule, including weekends and holidays
    • Reliable, positive, and team-oriented

    Position Details & Perks

    Full-time, seasonal role at Sun Outdoors Myrtle Beach (Conway, SC)

    Season runs: March 2026 - October 2026

    Perks include:

    • Paid sick time
    • 401(k) with company match
    • Team member travel discounts
    • Additional growth opportunities

    Sun Outdoors Ocean City is an Equal Opportunity Employer

    EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace

    Numbers & Facts

    LocationConway, SC

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