We are seeking a dedicated and organized Front Office Assistant to join our team. We are a growing practice. This role is pivotal in providing exceptional administrative support within a dental office environment. The ideal candidate will possess strong communication skills and positive team work mentality. The Front Office Assistant will be responsible for managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front office.
Responsibilities
Greet patients and visitors warmly, ensuring a positive first impression.
Manage multi-line phone systems, handling inquiries and directing calls appropriately. Answer calls with a smile!
Schedule and confirm patient appointments
Conduct insurance verification
Maintain accurate medical records and documentation in compliance with HIPAA regulations.
Review care plans and assist in the intake process for new patients.
Perform clerical tasks including filing, typing, and data entry using Microsoft Office applications.
Provide patient service support by addressing questions and concerns promptly.
Receive and post payments
Collaborate with healthcare providers to ensure efficient office operations.
Skills
Able to schedule patient appointments
Experience in the dental/braces field preferred but not necessary. Willing to train the right candidate.
Experience in medical collections and documentation review is preferred.
Bilingual abilities are a plus to enhance patient communication.
Proficient computer skills with familiarity in Microsoft Office Suite.
Strong organizational skills with attention to detail in managing records and schedules.
Exceptional customer service skills with a focus on patient satisfaction.
Knowledge of health information management practices is beneficial. Join our team as a Front Office Assistant where you will play an essential role in delivering quality service to our patients while supporting the operational success of our practice!
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Gym membership
Health insurance
On-the-job training
Opportunities for advancement
Paid time off
Uniform allowance
Vision insurance
Wellness program
Numbers & Facts
Location
Albuquerque, NM
Skills
Administrative Skillsunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Documentationunmatched
Documentation Reviewunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Information Managementunmatched
Health Insuranceunmatched
Health Planunmatched
Healthcare Providersunmatched
Medical Billingunmatched
Medical Recordsunmatched
Microsoft Officeunmatched
Multilingualunmatched
Operational Supportunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Patient Careunmatched
Record Keepingunmatched
Records Managementunmatched
Regulatory Complianceunmatched
Schedule Developmentunmatched
Service Deliveryunmatched
Team Playerunmatched
Telephone Skillsunmatched
Typingunmatched
Vision Planunmatched
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