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Front Office Assistant, Georgia Neurosurgery

Trinity Health
  • Athens, Georgia
    9 days ago

    Job Description

    Employment Type:

    Full time

    Shift:

    Day Shift

    Description:

    Call Center: This primary position description for a call center role covers incoming and outbound appointment scheduling, referral coordination, task box management, and front desk check-in/check-out coverage as needed.

    Performs a variety of front office duties for the medical practice.  Greet and assist all patients and visitors.  Secure accurate insurance and demographic information from the patient to be entered into computer system.  Answer and route incoming telephone calls as needed.  Must be familiar with insurance rules and billing practices in order to assist patients with questions.  Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments. Perform medical records duties such as filing, scanning and send outs as required.

    Position Requirements

    A. Education:  High school graduate or GED equivalent required.

    B.   Experience:  Minimum of 1 year front office and/or medical records experience in physician office or similar setting required. 

    C.   Special Qualifications:  Must be able to use a computer and be familiar with Medical Office programs including EMR systems.  Basic knowledge of Microsoft Office and internet applications required.  Basic knowledge of medical terminology required . Must possess excellent interpersonal and customer service skills. 

    Knowledge/Mental Application:  Requires a detailed working knowledge of modern administrative practices and procedures.  Must be knowledgeable of system and department policies and be familiar with the interaction of other departments and physician offices for referral purposes. Must have strong working knowledge of computer operations as they relate to the department.   Must have the ability to learn Meditech, and applicable practice EMR system.  Must exercise an extremely high degree of initiative and judgment in carrying out assigned responsibilities.  Must maintain professionalism and confidentiality with all patient relations.

    Our Commitment

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    Numbers & Facts

    LocationAthens, Georgia
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Websitehttps://jobs.trinity-health.org/search-results

    About Company

    Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.

    Skills

    • Administrative Skillsunmatched
    • Billingunmatched
    • Call Centersunmatched
    • Computer Operationsunmatched
    • Computer Systemsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Demographicsunmatched
    • Electronic Medical Recordsunmatched
    • Insuranceunmatched
    • Internet Applicationunmatched
    • Interpersonal Skillsunmatched
    • MEDITECHunmatched
    • Medical Billingunmatched
    • Medical Officeunmatched
    • Medical Recordsunmatched
    • Medical Terminologyunmatched
    • Medical Treatmentunmatched
    • Microsoft Officeunmatched
    • Neurosurgeryunmatched
    • Patient Assessmentunmatched
    • Patient Confidentialityunmatched
    • Telephone Skillsunmatched

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