Administrative Skills, Basic Life Support (BLS), Computer Skills, Computer Systems, Customer Support/Service, Data Entry, Data Quality, High School Diploma, Insurance, Medical Office, Medical Terminology, Patient Registration, Telephone Skills
The Front Office Assistant role is a full-time position in the Primary Care department in Laguna Hills, CA, working day shifts.
- Compensation varies based on experience: Level 1 ($22.00–$28.64/hr, 0-2 years) and Level 2 ($22.25–$30.08/hr, 2+ years).
- An external hire signing bonus of $1,500 is available.
The position involves managing front desk duties, including patient registration, verifying insurance, scheduling, answering calls, and maintaining patient areas.
- Key responsibilities include completing pre-arrival processes, assisting patients with forms, ensuring accurate data entry, confirming appointments, and addressing patient flow concerns.
- Proficiency with computer systems, insurance knowledge, and strong customer service skills are essential.
Qualifications include prior customer service and preferred medical office experience, a high school diploma, and current BLS certification. Medical terminology certification is a plus.
The role emphasizes teamwork, professionalism, and a commitment to quality patient interactions.
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MemorialCare Health System