Join the Berry Companies – Be a Part of Our Tradition and FuturePosition available at the Eastern Slope Inn, North Conway, NH.The Berry Companies are a family of businesses led by President Alec Tarberry, along with his senior leadership team. Collectively, the Berry Companies are a leading employer in the Mount Washington Valley, providing their team members with rewarding careers and their customers with valuable experiences.The Berry Companies owns and manages housing and lodging for the Mt. Washington Valley, including homes, condominiums, apartments, hotel rooms, suites, and vacation rentals.We are now recruiting for a reliable and diligent Front Office Assistant Manager to join our team to provide our vacation owners and guests with outstanding service and leadership for our front desk team.As a Front Office Assistant Manager, you'll support the Front Office Manager in the daily execution of front desk operations by leading the Guest Services team with a focus on customer satisfaction, communication, team training, and operational profitability. Acts as a liaison with guests, owners, other departments, and partners to ensure smooth service and efficient communication.Core Functions & Key ResponsibilitiesLead, Manage, and Hold AccountableTraining & DevelopmentGuest Experience & Service QualityOperational OversightCommunication & CoordinationAnd perform other duties as assigned.What We Expect From You:Strong computer skills (Microsoft Office Suite; PMS preferred)2+ years in a hotel front desk or hospitality supervisory roleExcellent verbal and written communicationStrong interpersonal and independent decision-making skillsCORE VALUES ALIGNMENTDo the right thing – respect for all, think like an owner, return the cash, pick up the trashWe can help – two ears, one mouth, put yourself in their shoes, find a way to say yesFriendly and fun – we are there for each other, keep it real; keep it fun, no drama & no gossipMake hard things look easy – always composed, find a way, do what you say, we admit mistakesWhat's In It For You:Paid TrainingCompetitive CompensationFull-time Year-Round EmploymentA Company that Supports Work/Life BalanceEmployee DiscountsLodging & Travel DiscountsPaid Time OffMentorship ProgramsSupport for Community InvolvementCompany & Department CelebrationsCareer Development and Opportunities for Advancement401(k)401(k) MatchingDental InsuranceHealth InsuranceLife InsuranceVision InsuranceTuition ReimbursementDirect DepositWhen you work for the Berry Companies at the Eastern Slope Inn and Attitash Mountain Village, you become part of a long and successful tradition of hospitality in Mount Washington Valley. Berry CompaniesFor more information, please contact Jenn Robinson, Berry Companies Human Resources Administrator, at 603-356-6321 x6421 or email her at jennr@berry-cos.com.
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