Fast Track ABA Center is seeking a dependable and professional Front Office Assistant to support the daily operations of our therapy center. This role is responsible for providing excellent customer service to families while assisting with basic administrative and organizational tasks. The ideal candidate is organized, friendly, reliable, and able to manage multiple tasks in a fast-paced clinic environment.
Key Responsibilities
Answer and manage incoming phone calls professionally
Respond to emails and direct inquiries to the appropriate staff
Greet parents and clients and assist with check-in/check-out procedures
Communicate with parents regarding scheduling and general questions
Maintain and update central notes and administrative documentation
Prepare and organize client materials for therapy sessions
Track and manage clinic inventory and supplies
Assist with filing, scanning, and other basic administrative tasks
Maintain a clean, organized, and welcoming front desk area
Support therapists and leadership with basic operational needs
Qualifications
High school diploma or equivalent required
Strong communication and customer service skills
Basic computer skills (email, scheduling systems, Microsoft Office or similar)
Organized and detail-oriented
Ability to multitask and manage time effectively
Comfortable interacting with families and children
Preferred (Not Required)
Previous front desk or receptionist experience
Hospitality/Customer Service
Experience in a medical, therapy, or clinic setting
Work Environment This position operates in a pediatric therapy setting and involves regular interaction with children, parents, and clinical staff.
Numbers & Facts
Location
Richmond, TX
Job Type
Full-time
Skills
Accredited Business Accountants (ABA)unmatched
Administrative Skillsunmatched
Administrator Documentationunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Email Technologyunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Leadershipunmatched
Medical Treatmentunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
Pediatricsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Vision Planunmatched
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