Front Office Associate (FOA) - Passion Dental
At Passion Dental, we believe exceptional patient care starts with an exceptional team. We are seeking a friendly, organized, and customer-focused Front Office Associate to join our growing practice. The Front Office Associate serves as the first point of contact for patients and plays a critical role in creating a welcoming and positive patient experience.
Key Responsibilities
Greet and check-in patients in a professional and welcoming manner.Answer incoming calls and assist patients with scheduling and inquiries.Manage appointment scheduling, confirmations, and follow-up communications.Verify dental insurance eligibility and benefits.Collect payments and maintain accurate financial records.Update and maintain patient records in the practice management system.Coordinate with clinical staff to ensure efficient patient flow.Present treatment plans and assist patients with scheduling future care.Maintain confidentiality and HIPAA compliance.Support daily office operations and administrative functions.
What We Offer
Competitive hourly compensationMedical, dental, and vision benefitsPaid time off and paid holidays401(k) with company match (where applicable)Growth and advancement opportunitiesSupportive and collaborative team environment
Numbers & Facts
Location
Ludlow, MA
Job Type
Full-time
Skills
Administrative Skillsunmatched
Customer Relationsunmatched
Dental Insuranceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Medical Recordsunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Record Keepingunmatched
Schedule Developmentunmatched
Telephone Skillsunmatched
Treatment Planunmatched
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