Calendar Management, Communication Skills, Computer Software, Customer Support/Service, Dental Insurance, Dentistry, Detail Oriented, English Language, High School Diploma, Interpersonal Skills, Life Insurance, Medical Records, Multilingual, Multitasking, Organizational Skills, Patient Assessment, Pediatrics, Record Keeping, Service Delivery, Spanish Language, Team Player, Telephone Skills, Vision Plan, Willing to Travel
Bilingual (English/Spanish) Front Desk Coordinator
Parklane Pediatric Dentistry is seeking a friendly, organized, and bilingual Front Desk Coordinator to join our team! As the first point of contact for our patients and families, you'll play an essential role in creating a welcoming, positive experience while ensuring our front office runs smoothly.
If you enjoy working with children and families, thrive in a fast-paced environment, and are passionate about providing exceptional customer service, we'd love to meet you!
Schedule: Monday – Friday | 7:30 AM – 5:00 PM
Responsibilities:
- Welcome patients and families with a warm, professional attitude.
- Manage patient check-in and check-out.
- Answer incoming phone calls and schedule appointments.
- Verify patient information and maintain accurate records.
- Coordinate daily front office activities to ensure an exceptional patient experience.
- Communicate effectively with patients, parents, providers, and team members.
- Travel between office locations as needed.
Qualifications:
- High school diploma or equivalent required.
- Previous experience in a dental, medical, or professional office preferred.
- Fluent in English and Spanish (required).
- Outstanding customer service and communication skills.
- Strong interpersonal and relationship-building abilities.
- Excellent organizational skills with great attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Comfortable learning and using computer software and office systems.
- Reliable transportation and willingness to travel between office locations.
Why Join Parklane Pediatric Dentistry?
We're looking for someone who is compassionate, dependable, and enjoys making a difference in the lives of children and their families. If you're a team player who takes pride in delivering exceptional service, you'll fit right in!
Benefits:
We value our team members and offer a comprehensive benefits package, including:
- Paid Time Off (PTO).
- Paid Holidays.
- Medical, Dental & Vision Insurance.
- Health Savings Account (HSA).
- Flexible Spending Account (FSA).
- 401(k) Retirement Plan.
- Short-Term & Long-Term Disability Insurance.
- Life Insurance.
- Opportunities to Give Back Through Community Outreach.
Join our team and help create healthy, confident smiles by providing an outstanding experience for every patient who walks through our doors!