Front Office Coordinator

US Physical Therapy Inc

Bellevue, WA

JOB DETAILS
SKILLS
Accounting, Administrative Skills, Billing, Clinical Support, Co-Payments, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Employee Assistance Plan, Establish Priorities, Insurance, Interpersonal Skills, Leadership, Life Insurance, Medical Billing, Medical Office Administration, Medical Records, Multitasking, Organizational Skills, Patient Admissions, Patient Assessment, Patient Care, Patient Care Authorizations, Patient Charts, Physical Therapy, Problem Solving Skills, Sports, Team Building, Team Lead/Manager, Team Player, Telephone Skills, Time Management, Treatment Plan
LOCATION
Bellevue, WA
POSTED
2 days ago

Company Description

Sports Physical Therapy offers performance based Physical Therapy, Athletic Training, & Personal Training. When you join our team, you will be a part of something bigger as an important contributor in Helping our clients get back to the things they love to do. It is exciting to be a part of a grand vision that goes beyond the traditional approach to Physical Therapy & Athletic Training to provide our clients a WOW service, create fun and be amazingly different, build a positive team and family atmosphere, communicate with love and respect. If these core values are what you are looking for we would love for you to join our team.

Job Description

Under the supervision of the Director of Operations this position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.

  • All daily administrative duties
  • Greet and welcome patients, check patients in and create a memorable experience
  • Create a WOW experience with each interaction
  • Provide amazing customer service
  • Formulate and build relationships with patients , physicians and staff
  • Schedule patients for the entire duration of their plan of care
  • Answering multi-line phone system
  • Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.
  • Working closely with the Physical Therapists to facilitate optimum patient care and communication.
  • Obtaining authorizations for treatment.
  • Collecting patient co-pays and assisting the billing office in the collection of patient balances
  • Performs special projects and duties as assigned.

Qualifications

  • A team player with outstanding customer service and communication skills
  • Motivated and eager to establish a presence in the community
  • Exhibits independence and the ability to work with minimal supervision
  • Proficient in computer skills
  • Ability to multi task and work well under pressure.
  • Professional appearance
  • Team player and detail oriented

Additional Information

Why work for SPT?

  • 401k Plans Offered
  • Comprehensive benefit package (Medical, Dental, Vision)
  • Short Term & Long Term Disability
  • Life Insurance
  • Employee Discount Buying Program
  • Employee Assistance Program
  • Generous PTO
  • Individual education to support professional growth

About the Company

U

US Physical Therapy Inc

U.S. Physical Therapy is one of the largest publicly-traded, pure-play operator of outpatient physical and occupational therapy clinics. The clinics provide pre- and post-operative care for a variety of orthopedic-related disorders and sports-related injuries, rehabilitation of injured workers and preventative care. USPh also manages physical therapy facilities for third parties, including physician groups and hospitals. Each of USPh’s clinics are directed by a licensed physical therapist that drive patient volume via local physicians, former patients and other referral sources. Marketing representatives are used to further augment sales. USPh has grown its business through a combination of de novo development and strategic acquisitions. The strategic acquisitions has accelerated the Company’s growth, and are structured with significant ownership retained by the practice owners and founders.
COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
WEBSITE
https://www.usph.com/