Front Office Coordinator

Overview:

The Front Office Coordinator assists with administrative office tasks and provides support to the Office Manager in the day-to-day clinic operations.

 

Schedule: 38 hours, Mon - Thurs, 7:30am - 4:30pm and Fri, 7:30am - 2pm 

 

Here are just a few things we offer:

• Access to health, dental, and vision insurance
• Health Savings Account $500 matching contribution
• Eligible for PTO and Holiday pay
• Company paid life insurance and long term disability (full-time only)
• Access to voluntary short term disability insurance (full-time only)
• Access to additional life insurance
• Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
• 401K with employer contribution
• Profit sharing
• Employee discounts
• And much more!

Responsibilities:

• Assist with the opening and closing of the office.
• Manage front desk patient concerns, including billing questions.
• Ensure office supplies are stocked and place orders as needed.
• Assist in assigning and overseeing tasks and responsibilities for the Patient Service Representative (PSR) staff in the absence of the Team Lead.
• Provide back up to front desk staff.
• Fulfill mailing requests and manage outgoing mail.
• Transport product and tools between office locations.
• Adherence to compliance and completion of compliance training.
• Performs other related duties as assigned.

Qualifications:

Education

• High School Diploma or equivalent.
• Must possess a valid United States driver’s license and an acceptable driving safety record – probationary license not acceptable. 

Knowledge, Skills and Abilities 

• Must be detail oriented.
• Must have excellent communication skills and the ability to communicate effectively orally and in writing.
• Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
• Proficiency with Microsoft Word, Excel and PowerPoint is required. Must be able to learn new software quickly.
• Must possess excellent leadership, organizational, and computer skills.
• Ability to work effectively and cooperatively with staff, board, clients, and the public.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
• Ability to maintain confidentiality of information.