Front Office Coordinator

Administrative Assistant/Front Office Coordinator

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Description

Administrative Assistants/Front Office Coordinators are responsible for managing the reception area and directing calls to appropriate persons. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Working in the front office means constant interactions and interruptions, so applicants must demonstrate the ability to prioritize changing situations in a calm and professional manner. This is a great opportunity for professionals with excellent customer service and computer skills. We want you if you are a warm and energetic person who will make our patients feel welcome.

Responsibilities

Job responsibilities include, but are not limited to, the following:

• Greeting patients and visitors in a prompt, courteous, and helpful manner
• Answering telephones, taking messages, and directing calls to appropriate areas
• Checking patients in and out; verifying and updating necessary information in medical records
• Data entry, managing mail, and scanning
• Filing charts, coordinating lab work, physician's report, and pre-authorizations
• Maintaining appointment schedule by following office-scheduling policies
• Maintaining a neat and orderly work area and lobby

Experience

• One year work experience in a medical front office preferred
• Knowledge of medical terminology is a plus