Billing, Co-Payments, Computer Software, Computer Systems, Customer Relations, Customer Support/Service, Employee Assistance Plan, Environmental Work, Fast Food, Healthcare, High School Diploma, Incentive Programs, Insurance, Keyboards, Lift/Move 20 Pounds, Medical Office, Office Equipment, Operations, Organizational Skills, Outpatient Care, Patient Assessment, Patient Care, Philosophy, Physical Therapy, Team Building, Telephone Skills
Full-Time Front Office Coordinator
Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance? If you answered yes, then we have a fantastic opportunity for you! Empower Physical Therapy is currently seeking a Full-Time Front Office Coordinators for our Scottsdale Thompson Peak clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.
Why You'll Love Working with Us… Team Culture:
- Collaborate with a team that values professionalism and fun.
- Foster a safe, warm, and friendly clinic atmosphere.
- Take initiative and support your team, regardless of your title.
- Work together to solve challenges and celebrate successes.
- Always aim to exceed patients' expectations in every interaction.
What's in a Day's Work?
- Greet and assist all visitors and respond to all inquiries appropriately
- Provide general service orientation to patients
- Review insurance eligibility and benefits
- Secure payment authorizations and collect co-pay
- Provide Patient Service Functions
- Manage all incoming calls and message distribution
- Schedule patients
- Maintain office and lobby appearance; ensure all office equipment is in working order
What You Bring to the Team:
- Must be 18 years or older.
- High School Diploma or GED required.
- Friendly and approachable personality; you love interacting with people.
- 1 year of previous Physical Therapy or medical front office experience highly desirable.
- Dedication to providing excellent customer service in every interaction.
- Thrive in a fast-paced environment, able to adjust to changing demands.
- Comfortable with computer systems and software.
- Willingness to support and collaborate with your teammates.
- Eager to learn and grow, open to feedback, and always seeking to improve.
What We Offer:
- Clinical Productivity Incentive Program
- 401k Plan Contribution
- Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 6 Paid Holidays
- Company paid medical, life and disability insurance benefits.
- Referral Program
- Pet Insurance
- Employee Assistance Program
- Cutting edge tools and resources to navigate your workload efficiently.
Work Environment: This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMAND CAPACITY: • Frequently use computer keyboard, monitor and mouse • Extended use of computer monitor • Ability to lift up to 20 lbs. • Required to sit or stand for long periods of time • Occasionally required to bend, stretch or stoop • Occasional exposure to heat and cold
If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.
D
Doctors of Physical Therapy