Administrative Skills, Calendar Management, Co-Payments, Communication Skills, Diabetes, Establish Priorities, Fast Food, High School Diploma, International Classification of Diseases (ICD), Maintain Compliance, Office Equipment, Operations, Operations Management, Organizational Skills, Patient Assessment, Patient Care, Reporting Skills, Team Player
The Front Office Lead is responsible for coordinating front office duties within the practice to ensure efficient daily operations and excellent patient service. Responsibilities include, but are not limited to, scheduling appointments, checking patients in and out, verifying insurance coverage, and providing/collecting patients with quotes for deductibles, and copays and coinsurance amounts.
Additional responsibilities include preparing daily reports for TMG, assisting with the preparation and review of monthly reports, and supporting overall office workflow and communication. The position also includes the implementation, interpretation, and enforcement of TMC policies and procedures to ensure compliance and operational consistency.
Education
High School Diploma or GED
Experience
One year of related experience. Requires a working knowledge of standard practices and procedures.
Qualifications
- Ability to prioritize and organize the workload of multiple employees.
- CPT and ICD Knowledge preferred.
- Exceptional communication skills with a pleasant demeanor and ability to communicate with a variety of individuals in various job functions.
- Exceptional organizational and motivational skills.
- High school diploma required, additional post-secondary education preferred.
- Minimum of one year practical experience in a related field required.
- Must possess knowledge of modern office procedures and office equipment.
- Must possess the ability to summarize financial and statistical information for review with the TMG staff.
- Proven ability to effectively work with others at all levels within and outside Tanner.
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Tanner Medical Foundation Inc