Front Office Manager | Hotel & Convention Center

PCH Hotels And Resorts
  • Montgomery, AL
    15 days ago

    Job Description

    Front Office Manager

    Renaissance Montgomery Hotel & Spa at the Convention Center

    We're seeking a guest-focused professional to join our team as a Front Office Manager. If you are passionate about unforgettable guest experiences and motivating a team of dedicated individuals, we want to hear from you!

    What You Will Bring to the Table:

    • Strong background in customer service, premium or luxury preferred
    • Ability to de-escalate high-pressure guest complaints, manage VIP arrivals, and consistently drive Brand Standard Audit compliance.
    • Demonstrated experience in motivating teams to elevate guest experience
    • Open availability, with an emphasis on evenings
    • Marriott FSPMS knowledge preferred

    Why Join US?

    • Join a Market-Leading Property - Represent the largest and most active hotel in the region, with unmatched convention and event capabilities
    • Culture That Matters - Join a company grounded in core values, where trust, relationships, and people come first
    • Collaborative Support - Partner with experienced leaders in Sales, Marketing, and Operations across PCH Hotels & Resorts
    • Career Growth - Be part of a portfolio of award-winning hotels with opportunities to grow your career
    • Competitive Rewards - Comprehensive compensation and benefits, including medical, dental, vision, 401(k), PTO, and travel perks

    If you're ready to lead at a high level and drive results for one of the Southeast's most unique convention hotel experiences, we'd love to connect!

    Numbers & Facts

    LocationMontgomery, AL

    Skills

    • Compensation and Benefitsunmatched
    • Customer Support/Serviceunmatched
    • Maintain Complianceunmatched
    • Marketingunmatched
    • Office Managementunmatched
    • Regulatory Complianceunmatched
    • Salesunmatched
    • Team Playerunmatched

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