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Front Office & Medical Assistant

Priority Family Care Center

Los Angeles, California

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JOB DETAILS
SALARY
$21–$23
SKILLS
Administrative Skills, CPR Certification, Calendar Management, Clinical Assessment, Co-Payments, Computer Systems, Customer Support/Service, Demographics, Documentation, Electronic Medical Records, English Language, First Aid, Health Maintenance Organization (HMO), High School Diploma, Injections, Insurance, Korean Language, Medi-Cal, Medical Assistance, Medical Office Administration, Medical Treatment, Medicare, Medications, Microsoft Office, Negative Testing, Patient Admissions, Patient Care Authorizations, Preferred Provider Organization (PPO)
LOCATION
Los Angeles, California
POSTED
25 days ago
The Front Office & Medical Assistant is the first point of contact for all patients and guests in a multi-specialty Clinic. Customer service is extremely important in this role. This person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information.

Responsibilities:
  • Greets patients, guests and sign them in upon arrival.
  • Obtain insurance and demographic information.
  • Provide patients with intake and new patient forms as well as legally required documents.
  • Provide patients with support and guidance as needed.
  • Process payments for payments for co-pays and uninsured cash patients.
  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs.
  • Schedule appointments for new and reoccurring patients based on the physicians’ availability.
  • Call patients to remind them of upcoming appointments.
  • Prepare patients chart prior to their visit.
  • Insurance verification. (PPO, HMO, Medi-Cal, Medicare).
  • Assist in obtaining treatment authorizations, preparing and stocking treatment rooms.
  • Perform back office clinical tasks such as taking vital signs, blood withdraws/lab, injections, history and medication intake. Assisting physicians during procedures.
  • Experience with EMR and documenting patient notes and services according to office policies and procedures.
  • Performs other duties as assigned.

Requirements:
  • High School diploma or equivalent.
  • Minimum of 1 year of medical reception experience is preferred.
  • Good command of English oral and written. (Bilingual Spanish or Korean required).
  • Knowledge of Microsoft Office or other computer systems helpful.
  • Current CPR/First Aid card.
  • Current TB negative test.
  • Knowledge of EMR. (E-Clinical Works or similar preferred).

About the Company

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Priority Family Care Center

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