Front Office Patient Service Representative

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# Front Office Patient Service Representative

Job Code: 2026-OB-004 FLSA Status: Non-Exempt Referral Bonus Eligible: Yes - $500 Weekly Hours: 40 hrs/week Location: OB/GYN Clinic

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## Summary

Upper Great Lakes Family Health (UGLFH) is seeking a Front Office Patient Service Representative (FOPSR). The FOPSR is often a first contact a patient has with the organization in person upon arrival in a clinic.

## Responsibilities

Responsibilities, included but not limited to:

• Provides excellent customer services when performing a variety of patient administrative tasks.
• Schedules appointments and telephone encounters.
• Maintains clinic documentations by ensures all required patient forms are complete, distributed and scanned as needed.

[Click to View Full Job Description]

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## About Us

Upper Great Lakes Family Health is your community-based medical, dental, and behavioral health care center. We are designated as a Federally Qualified Health Center (FQHC), providing services regardless of language, gender, socio-economic status, sexual orientation, physical and mental capacity, age, religion, housing status and ability to pay.

## Our Mission

Providing exceptional health care services for all people in the Upper Great Lakes region regardless of their ability to pay.

## Job Qualifications

• Experience working in a service industry or administrative role providing excellent customer service.
• Experience utilizing an electronic health record system, preferred.
• Ability to prepare basic correspondence and simple reports utilizing Microsoft Office Suite.

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