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Front Office Patient Service Representative Job Code: 2026-OCHC-002 FLSA Status: Non-Exempt Referral Bonus Eligible: Not Available Weekly Hours: Irreg PT, Varies Location: Ontonagon Family Health Clinic
Summary Upper Great Lakes Family Health UGLFH is seeking a Front Office Patient Service Representative FOPSR. The FOPSR is often a first contact a patient has with the organization in person upon arrival in a clinic.
Responsibilities • Provides excellent customer services when performing a variety of patient administrative tasks. • Schedules appointments and telephone encounters. • Maintains clinic documentations by ensuring all required patient forms are complete, distributed, and scanned as needed.
About Us Upper Great Lakes Family Health is your community-based medical, dental, and behavioral health care center. We are designated as a Federally Qualified Health Center FQHC, providing services regardless of language, gender, socio-economic status, sexual orientation, physical, and mental capacity, age, religion, housing status, and ability to pay.
Our Mission Providing exceptional health care services for all people in the Upper Great Lakes region regardless of their ability to pay.
Job Qualifications Experience working in a service industry or administrative role providing excellent customer service. Experience utilizing an electronic health record system preferred. Ability to prepare basic correspondence and simple reports utilizing Microsoft Office Suite.
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