Front Office Receptionist

Job Title: Front Office Receptionist

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Location: Berwyn, IL (ROA HQ)

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Reports To: Office Manager

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Employment Type: Full-Time, Hourly

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Job Summary:

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We are looking for a friendly and organized Front Office Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills, a positive attitude, and a professional demeanor. As the face of our company, you will play a crucial role in creating a welcoming and efficient environment for all guests.

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Responsibilities:

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• Greet clients and visitors with a warm and welcoming demeanor
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• Answer and direct phone calls in a polite and professional manner
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• Manage the reception area, including keeping it clean and organized
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• Schedule appointments and assist clients with inquiries
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• Process incoming and outgoing mail and packages
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• Assist with administrative tasks, such as filing, scanning, and data entry
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• Maintain office supplies inventory and place orders as needed
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• Coordinate with other departments to ensure smooth operations
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• Uphold company policies and procedures at all times
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Requirements:

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• High school diploma or equivalent
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• Previous experience in a customer service or administrative role preferred
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• Excellent communication and interpersonal skills
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• Professional appearance and demeanor
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• Strong organizational skills and attention to detail
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• Ability to multitask and prioritize tasks in a fast-paced environment
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• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
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• Knowledge of real estate terminology and practices is a plus
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• Willingness to learn and adapt to new technologies and processes
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Benefits:

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• Paid time off
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Schedule:

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• 8 hour shift
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• Monday to Friday
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