Front Office Receptionist | Extended Care Clinic

About Us

The Good Shepherd Community Clinic Inc. is building healthy people through whole-patient wellness and trauma-informed care. Our proactive focus and integrated approach to caring for the whole person allows the GSCC to provide quality and affordable health dental and pharmaceutical care to thousands of patients each year regardless of socio-economic or insurance status. Good Shepherd team members are passionate about making a difference in our patients lives. We are a driven, focused, innovative, hardworking, respectful team committed to working as one to improve the lives of our patients.

Mission

The GSCC exists so that the working poor and others who lack healthcare access receive quality care and improved health outcomes.

Vision

To show the world what care should feel like

Core Values

• Connection
• Ownership

Why Work With Us

Collaborative Healthcare Teams

Work alongside skilled professionals in a supportive environment ensuring every patient has a positive experience from the moment they walk in.

Patient-Focused Care

Play a key role in making sure each patient receives personalized attention and assistance from accurate information entry to interpreting services.

Community Impact

Help make a difference in the lives of our patients by guiding them through financial barriers and connecting them with necessary healthcare resources.

Leadership Growth

Recognize and reach your potential. Leadership development isnt just an opportunity; its our superpower.

Schedule

Two-week rotating schedule:

• Week 1: Three 12-hour weekday shifts (36 hours)
• Week 2: Two 12-hour weekday shifts plus 6 hours Saturday and 6 hours Sunday (36 hours) Rotation repeats every two weeks.

Your Role

As a Front Desk Receptionist at the Good Shepherd, you will be the first point of contact for our patients. Your responsibilities will include:

• Welcoming Patients: Greet patients and guests in a friendly, professional manner, ensuring a positive start to their visit.
• Patient Registration: Accurately enter, update, and maintain patient information in the electronic health record (EHR).
• Appointment Scheduling: Schedule appointments for the medical team, notify them of patient arrivals, and manage any delays.

What Were Looking For

• Skills: Strong computer skills and the ability to manage multiple tasks in a fast-paced environment. Bilingual in English and Spanish with excellent communication skills in both languages is a PLUS.
• Attributes: A self-starter with a high degree of personal and professional integrity, mature problem-solving skills, and the ability to act quickly while maintaining exceptional customer service.

Perks & Benefits

• Work-Life Balance: Enjoy a fulfilling career with a balanced work schedule that values your personal time.
• Comprehensive Benefits: Access to health insurance, paid time off, and professional development opportunities.
• Meaningful Impact: Contribute to a mission-driven organization that is dedicated to improving community health.

Compensation

$15.00 - $19.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About the Good Shepherd Community Clinic Inc.

The Good Shepherd Community Clinic Inc. has grown from the original Tuesday night volunteer clinic in a small rental house, only treating 85 patients, to a full-time comprehensive Community Health Center caring for more than 9,600 medical and dental patients. Today, our vision is to transform healthcare delivery by empowering each other, inspiring change, and building healthy people. The GSCC Team is committed to promoting patient wellness with an emphasis on prevention as well as education on important health factors like nutrition, disease self-management, and physical activity. Evidence of this commitment to build healthy people can be seen in the way we practice.