Calendar Management, Co-Payments, Customer Relations, Data Quality, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Medical Billing, Medical Office, Medical Terminology, Multilingual, Organizational Skills, Patient Care, Patient Confidentiality, Patient Registration, Plan Meetings, Regulatory Compliance, Team Player, Telephone Skills, Ultrasound
Be the welcoming face of our patient experience!
We are seeking a friendly, organized, and customer-focused Receptionist to support our CT Imaging, Ultrasound, and Treatment departments. In this role, you'll help patients navigate their care journey by coordinating appointments, managing registrations, verifying insurance, and providing exceptional service from check-in to check-out.
What You'll Do
- Greet and assist patients, visitors, and providers with professionalism and compassion.
- Schedule appointments for CT Imaging, Ultrasound, and Treatment services.
- Verify insurance eligibility, referrals, and authorizations.
- Register patients and maintain accurate information in the EMR system.
- Collect co-pays and process patient payments.
- Answer phones, respond to patient inquiries, and communicate appointment updates.
- Collaborate with clinical staff to ensure a smooth and efficient patient experience.
- Maintain patient confidentiality and compliance with HIPAA regulations.
What We're Looking For
Required:
- High School Diploma or GED
- Previous experience in a medical office or healthcare setting
- Electronic Medical Records (EMR) experience
- Insurance verification experience
Preferred:
- Experience scheduling imaging services (CT and Ultrasound)
- Knowledge of medical terminology and healthcare billing
- Experience in a multi-specialty clinic environment
- Bilingual skills a plus
Why Join Us?
You'll be part of a collaborative team dedicated to delivering outstanding patient care. If you enjoy helping others, thrive in a fast-paced environment, and take pride in creating a positive patient experience, we'd love to hear from you! Apply at UrologySanAntonio.com.