The position reports to the Manager and involves managing patient registration, check-in, check-out, and insurance verification processes, ensuring effective communication of costs and guiding patients to resources.
It requires demonstrating competency in customer service, operating equipment safely, and adhering to departmental policies for professional growth and quality outcomes.
The role involves answering phones, greeting visitors, and performing assigned duties while establishing positive relationships with patients, physicians, and staff.
Minimum qualifications include a high school diploma or equivalent and 0-2 years of related experience. Effective communication, manual dexterity, and the ability to work in a fast-paced, stressful environment are essential.
Physical demands may include lifting up to 40 pounds, prolonged sitting, standing, and walking. The dress code is business casual with a lab coat or white jacket displaying the company logo.