Front Office Secretary

Aventura Nursery & Landscape Inc. is looking for a friendly, organized, and dependable Front Office Secretary to be the first point of contact for our customers. This position requires excellent customer service skills, the ability to multitask in a fast-paced environment, and strong communication skills in both English and Spanish. Experience with plants and landscaping is highly preferred, along with familiarity with QuickBooks.

Responsibilities

• Greet customers and provide exceptional customer service.
• Answer and direct incoming phone calls professionally.
• Assist customers with plant, tree, and landscaping inquiries.
• Process sales transactions and prepare invoices.
• Schedule deliveries, installations, and appointments.
• Maintain customer records and office files.
• Assist with inventory updates and product pricing.
• Respond to emails and customer messages promptly.
• Perform data entry and general administrative duties.
• Support management and sales staff with daily office operations.
• Maintain a clean, organized, and welcoming front office.