Job Overview As a Front Office Strategy Consulting‑Marketing & Commercial Strategy Senior Manager, you will specialize in providing consulting services focused on customer‑centric marketing strategies. You will analyze customer behavior, develop targeted marketing campaigns, and offer guidance to help clients optimize their marketing efforts, improve customer engagement, and drive revenue growth. This role is part of our Customer Consulting team, focusing on enhancing client experiences and driving business growth. Within our Management Consulting practice, you will craft and convey clear, impactful messages that tell a holistic story. You will apply systems thinking to identify underlying problems and opportunities, validate outcomes with clients, and share alternative perspectives. Your ability to develop and sustain diverse and inclusive teams, along with your commitment to excellence, contributes to the success of our firm.Responsibilities Leading the development and execution of customer‑centric marketing strategies to enhance client engagement and drive revenue growthGuiding teams in crafting and conveying clear, impactful messages that tell a holistic storyApplying systems thinking to identify underlying problems and opportunities within client marketing initiativesValidating outcomes with clients, sharing alternative perspectives, and acting on client feedback to refine strategiesDirecting teams through complex and ambiguous situations, maintaining composure and focus on objectivesDeveloping and sustaining diverse and inclusive high‑performing teams to achieve operational excellenceInitiating open and honest coaching conversations to foster team development and effectivenessUtilizing CRM software and digital marketing tools to enhance customer relationship management and marketing operationsIdentifying and capitalizing on business opportunities to support client growth and transformation effortsQualifications At least a Bachelor's degreeAt least 7 years of experiencePreferred Qualifications Preference for at least one of the following fields of study: Business Administration/Management, Computer and Information ScienceDemonstrating advanced skills in marketing strategy and operationsExcelling in customer engagement and relationship managementUtilizing CRM software for enhanced client interactionsLeading marketing campaign development and executionApplying analytical thinking to drive business transformationInnovating brand marketing and strategy initiativesTravel Requirements Up to 60% travel.Salary Range $124,000 – $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.Benefits PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.Equal Opportunity Employer PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information (including family medical history), veteran, marital, or citizenship status, or any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H‑1B lottery, except as set forth within the following policy: For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.#J-18808-Ljbffr