Position Responsibilities (including but not limited to):
Acts as Manager on duty, and supports Front Office Manager and Director of Front Office during shift hours.
Promptly resolves any guest complaints or issues
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction
Anticipate the guests’ needs, change direction quickly and multi-task
Uphold the highest standards of cleanliness, sanitation, safety, and conduct
Ensures proper communication within the department
Other job duties as required by management
Position Requirements:
High school diploma or equivalent required
Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases). Opera experience is a plus.
Possesses strong communication skills, both written and verbal
Ability to work a flexible schedule
Must possess solid decision-making skills
Proven job reliability, diligence, dedication, and attention to detail.
Must be able to communicate clearly and professionally with guests, coworkers, and managers
Must have reliable transportation
Must have a positive attitude while performing tasks
Performs all duties and responsibilities in a timely and efficient manner in accordance with company policies and procedures.
Projects a favorable image of the property to the public at all times by following the property’s grooming and dress standards.
Strong attention and care to details
Responsibility, reliability and honesty
Teamwork and collaboration
Benefits discussed during interview process
Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
Numbers & Facts
Location
Washington, DC
Job Type
Part-time
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Corporate Policiesunmatched
Detail Orientedunmatched
Groundskeepingunmatched
Multitaskingunmatched
Office Managementunmatched
Presentation/Verbal Skillsunmatched
Resolve Customer Issuesunmatched
Sanitationunmatched
Spreadsheetsunmatched
Team Playerunmatched
Time Managementunmatched
Word Processingunmatched
Writing Skillsunmatched
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