Front Office Supervisor

Davidson Hospitality Group

Orlando, Florida

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JOB DETAILS

SKILLS

Billing, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, English Language, Entrepreneurship, High School Diploma, Hospitality and Tourism, Jazz, Leadership, Maintain Compliance, Medications, Office Management, Operations Management, Organizational Skills, Problem Solving Skills, Restaurant, Service Delivery, Small Company, Spa Services, Team Player

LOCATION

Orlando, Florida

POSTED

1 day ago

Property Description

Nestled in the heart of Downtown Orlando's Arts District, Grand Bohemian Orlando, Autograph Collection is a distinctive luxury boutique hotel that blends artistic flair with sophisticated comfort. Renowned for its inspiring design, curated art collection, and lively atmosphere, this property offers an exceptional experience for guests and team members alike.

From a grand lobby adorned with striking Italian mosaics and original artwork to stylish rooms featuring rich textures, custom furnishings, and marble accents, Grand Bohemian Orlando elevates every stay. The hotel's dynamic amenities include an upscale restaurant and jazz lounge, a rooftop pool and lounge with panoramic city views, a full-service spa, and versatile event spaces perfect for celebrations or corporate gatherings.

Located steps from world-class cultural venues, restaurants, and nightlife, this boutique gem offers a vibrant downtown lifestyle with unmatched hospitality - making it a standout destination for both guests and hospitality professionals.

Overview

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort's success story!

Key Responsibilities:

Supervise front desk operations, including check-in, check-out, and guest services
Lead and motivate the front desk team to provide exceptional customer service
Handle guest inquiries, concerns, and special requests in a professional and efficient manner
Train and onboard new front desk staff members
Ensure accuracy and completeness of guest reservations and billing information
Collaborate with other departments to resolve guest issues and enhance guest experiences
Maintain a clean and organized front desk area
Monitor and maintain compliance with hotel policies and procedures

Join our team as a Front Desk Supervisor and take your hospitality career to new heights. Apply now and be part of our hotel's commitment to delivering exceptional guest experiences. With your leadership skills and passion for hospitality, you'll inspire and empower our front desk team to provide memorable stays for our valued guests.

Qualifications

Prior cash handling experience necessary
High School graduate or G.E.D. equivalent
Ability to communicate effectively with the public and other Team Members
Read, write and speak English fluently
Six months Front Desk experience
Strong computer skills
Flexible schedule including nights and weekends

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE

About the Company

Davidson Hospitality Group

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