Front Office Supervisor

POSITION SUMMARY

The Front Office Supervisor is responsible for the efficient, profitable day-to-day operation of a small site or reporting to a manager for a larger clinical site. Responds to the needs of patients, family members, community, as well as other departments. The position directly or indirectly supervises the non-clinical and clinical support staff. Coordinates activities with providers and other departments to schedule appointments, manage patient flow, and manage related systems and processes to provide quality services to patients in a safe and positive environment. Must be able to perform all functions of the roles supervised.

EXPECTATIONS

Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and model for all other employees the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

• Inclusion
• Nurture
• Service
• Purposeful
• Integrity
• Resilient
• Engaged