Front Office Supervisor

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Front Office Supervisor

Hyatt Centric

Hyatt Centric The Woodlands

US - TX - The Woodlands

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Req ID: THE000659

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Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

The Front Office Supervisor is responsible for overseeing the guest registration process and serving as a key point of contact for guests throughout their stay. This highly visible role provides opportunities to build genuine connections with guests and has a direct impact on shaping the overall guest experience. The Front Office Supervisor ensures the smooth operation of the Front Office by supporting colleagues, resolving guest concerns, communicating hotel services and promotions, and maintaining Hyatt's high standards of service.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.

• Refined verbal and written communication skills.

• Ability to stand for long periods of time.

• Experience and a thorough understanding of Front Office operations.

• Previous supervisory experience (preferred).

• Flexibility to work varied schedule including nights, weekends and holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply

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