Front Office Supervisor

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Front Office Supervisor

Legislative Branch

House of Representatives

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

The House Office of the Legislative Counsel provides legislative drafting services to the committees and Members of the United States House of Representatives on a nonpartisan, impartial, and confidential basis. The Office works with committees and Members to understand their policies in order to draft clear, concise, and legally effective legislative language to carry out those policies.

Learn more about this agency

Summary

The House Office of the Legislative Counsel provides legislative drafting services to the committees and Members of the United States House of Representatives on a nonpartisan, impartial, and confidential basis. The Office works with committees and Members to understand their policies in order to draft clear, concise, and legally effective legislative language to carry out those policies.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 08/13/26

Due by 11:59 p.m. ET on August 13, 2026

Location

1 vacancy in the following location:

Washington, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Relocation expenses reimbursed NoRelocation Description Salary $75,000 - $95,000 per year Pay scale & grade

HS 6 - 7

Promotion potential 6

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required - Not required.

Appointment type Permanent

Occupations and job series

• 0301 Miscellaneous Administration And Program

Supervisory status Yes Federal service type This job is in the Excepted Service

Drug test No Security clearance Not Required

Announcement number req5550 Control number 878538900

This job is open to

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to the public

Duties

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Salary: $75,000 to $95,000

The Front Office serves as the initial point of contact for the Office by providing assistance to clients, welcoming visitors to the Office, answering general questions, and referring requests received by the Office to the appropriate attorney, drafting team, or paralegal.

The Front Office Supervisor supervises a team of three Front Office Assistants who provide essential administrative and clerical support services to the staff within the House Office of the Legislative Counsel (HOLC). The Front Office Supervisor oversees the operations of the Front Office and communicates with Office management regarding the operation and performance of the Front Office.

The Front Office Supervisor may work on special projects at the request and under the direction of the Legislative Counsel.

The Front Office Supervisor is a supervisory position and works under the direction and supervision of the Legislative Counsel.

After an initial 90-day period, the Front Office Supervisor is eligible to telework up to one day per week, at the discretion of the Legislative Counsel.

Primary Duties and Responsibilities:

• Supervises a team of three Front Office Assistants.
• Ensures the effective day-to-day operations of the Front Office.
• Develops and maintains general working knowledge and understanding of HOLC's practices and the legislative process.
• Serves as a primary representative of HOLC by providing friendly, professional, and helpful customer service to office visitors and callers, including by addressing general and routine inquiries and forwarding messages as appropriate.
• Ensures that the Front Office has adequate in-office presence and phone coverage during official business hours and after hours, as necessary, including by coordinating the schedules of the Front Office Assistants.
• Carefully assesses and distributes client requests to attorneys and paralegals by phone and email.
• Ensures the work of the Front Office team is performed accurately and consistently.
• Maintains the HOLC general inbox and ensures prompt and accurate HOLC correspondence with internal and external individuals.
• Maintains the schedule for Front Office staff and keeps accurate and up to date the schedule and leave records of all HOLC staff.
• Coordinates miscellaneous general office services, including ordering office furnishings, materials, and supplies, and maintains the office legal library.
• Coordinates requests and projects on behalf of the Office that involve communication with other House offices.

Requirements

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Conditions of employment

• USAJobs Conditions of Employment

Qualifications

Qualifications:

• A bachelor's degree or a combination of education and relevant work experience, including some supervisory or management experience.
• Must be a United States citizen.
• Professional background cannot contain partisan political work.
• Ability to maintain decorum in high stress situations and exhibit a high standard of customer service.
• Ability to provide administrative support, including assessing and disseminating requests, scheduling meetings, and managing records.
• Ability to provide friendly, professional, and helpful customer service.
• Ability to switch rapidly between multiple tasks during busy periods while maintaining a strong attention to detail.
• Knowledge of, and ability to use, various automated office systems and software programs, including record management systems, Microsoft Office, and Adobe Acrobat.
• Ability to analyze problems and recommend appropriate solutions or changes.
• Ability to establish effective working relationships with HOLC staff, office management, and clients.
• Ability to work autonomously and within a team.
• Ability to handle sensitive and confidential matters with tact and maintain impartiality in judgment and in action.
• Ability to communicate, orally and in writing, in a professional and effective manner with clients, colleagues, and other people.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated using a structured interview process.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

Cover Letter and Resume

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Qualified candidates please submit your resume online by following the instructions in this link.

Agency contact information

HOLC Recruitment

Phone 202-225-6060 Address HOLC

441 2nd St

Washington, DC 20515

Next steps

Qualified Candidates will be contacted directly.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

Cover Letter and Resume

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

Qualified candidates please submit your resume online by following the instructions in this link.

Expand Hide how to apply

Agency contact information

HOLC Recruitment

Phone 202-225-6060 Address HOLC

441 2nd St

Washington, DC 20515

Next steps

Qualified Candidates will be contacted directly.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

House of Representatives

Agency contact information

HOLC Recruitment

Phone 202-225-6060 Address HOLC

441 2nd St

Washington, DC 20515

Visit our careers page

Learn more about what its like to work at House of Representatives, what the agency does, and about the types of careers this agency offers.

https://legcounsel.house.gov/

Summary

The House Office of the Legislative Counsel provides legislative drafting services to the committees and Members of the United States House of Representatives on a nonpartisan, impartial, and confidential basis. The Office works with committees and Members to understand their policies in order to draft clear, concise, and legally effective legislative language to carry out those policies.

Learn more about this agency

Overview

Help

Accepting applications

Posted yesterday · Apply by 08/13/26

Due by 11:59 p.m. ET on August 13, 2026

Location

1 vacancy in the following location:

Washington, DC

1 vacancy

No matching locations found.

Work site options

Telework eligible Yes-as determined by the agency policy. Relocation expenses reimbursed NoRelocation Description Salary $75,000 - $95,000 per year Pay scale & grade

HS 6 - 7

Promotion potential 6

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Not required - Not required.

Appointment type Permanent

Occupations and job series

• 0301 Miscellaneous Administration And Program

Supervisory status Yes Federal service type This job is in the Excepted Service

Drug test No Security clearance Not Required

Announcement number req5550 Control number 878538900

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