Front Office Support Staff- Lancaster

Ponessa Behavioral Health
  • Lancaster, PA
  • $15 Per Hour
4 days ago

Job Description

Help people get back into the swing of life by joining our team as a Front Office Support Staff!

Summary:

  • Full-time, in-person, front office position
  • Schedule:  Monday-Thursday 4:00 PM - 8:30 PM
  • Location:  410 North Prince Street, Lancaster, PA 17603
  • Starting hourly rate is $15.00/hr

Primary Responsibilities:

  • Answering multi-line phone system and directing calls as needed
  • Schedule, Reschedule and cancel client appointments
  • Use of the Electronic Health Record for scheduling and cancelling appointments
  • Checking clients in when they come in for their appointments
  • Perform all other office tasks, as assigned

Education Requirements:

  • High School Diploma or GED

Preferred Qualifications: 

  • 6 months of experience in an office setting
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Basic computer knowledge
  • Bilingual speaking skills in Spanish and English

Credentials: 

  • PA Child Abuse History Clearance (Act 151) 
  • PA Criminal History Clearance (Act 34)
  • PA Department of Human Services FBI Clearance:  Use service code 1KG738
  • Educational Documentation:  High School Diploma or GED

Benefits:

(Full-time employees are eligible to enroll in insurance benefits after 30 days of full-time employment)

  • Medical and prescription drug coverage
  • Dental and vision coverage
  • Critical illness, disability, cancer, life insurance, and ABLEPAY.
  • Employee Assistance Program (EAP) 
  • PTO, PTO cash out, PTO increases, and holiday pay
  • Employee anniversary recognition and awards
  • 401K and Roth IRA Retirement Savings Plan with matching contribution
  • Tuition discounts through educational partnerships 

Submit your resume today for immediate consideration!

To view a complete listing of available opportunities with Ponessa Behavioral Health, please click on the link below:

https://www.ponessa.com/careers/

Numbers & Facts

LocationLancaster, PA

Skills

  • Administrative Skillsunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Detail Orientedunmatched
  • Employee Assistance Planunmatched
  • English Languageunmatched
  • Federal Bureau of Investigation (FBI)unmatched
  • High School Diplomaunmatched
  • Java Swingunmatched
  • Medical Record Systemunmatched
  • Multilingualunmatched
  • Presentation/Verbal Skillsunmatched
  • Spanish Languageunmatched
  • Telephone Skillsunmatched
  • Writing Skillsunmatched

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