Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.DescriptionJob Overview: 9:00pm-7:30am and 7:00pm-7:30am (Shift subject to change based on business needs)Front Services Runners play a vital role in making guests feel welcome and important by ensuring that their cars are parked and retrieved with friendly, courteous and expedient service. Runners are also responsible for handling the guest's luggage, ensuring that guests are comfortable and satisfied in their room upon arrival.Purpose:Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.Value System:Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.Duties and Responsibilities:Projects a positive imageGreets and acknowledges all guests upon arrival and departureAccurately fills out proper documentation, safeguards company assets, uses guests' names during transactions and allows quick location and retrieval of guest vehiclesIssues Valet tickets upon arrival according to guidelinesInspects and documents vehicular damageProcesses Valet retrievals as per guidelinesKeeps office areas, parking lots, lobby area and front drive clean and orderly to ensure that space usage is maximizedExplains parking options to guests as neededLifts, positions, and removes barricades and signs in order to open or close parking areasActively greets guests and opens doors to hotelExecutes required guest service standards to ensure guests are happy and well servedHandles and delivers guest luggage and belongings at check-in and/or checkoutEscorts guests to front desk and guestrooms as neededPerforms room orientation according to established standardsStores and returns stored guest luggage as neededActively resolves guest issues and disputesDisseminates information to guests regarding the property, hotel, promotions, etc.Reduces claims by strict adherence to departmental policies & proceduresPerforms other duties as assignedJob Requirements: (please ensure you meet the listed requirements prior to applying)High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employmentMust be twenty-one (21) years of age or olderGood writing and verbal communication skills required; a skills test will be administered and candidate must achieve at least 70% skills pass rateMust have the ability to safely operate automatic transmission vehiclesMust be able to lift and carry up to 50 lbsMust be able to complete a timed running testMust have and maintain valid state‑issued operator driver's licenseMust be able to successfully pass a MVR (motor vehicle report) checkAny DUI conviction within the last three (3) years will disqualify any applicantAbility to also safely operate a manual transmission vehicle, in addition to automatic transmission, is preferredSuccessfully meet the standards set by an interview panel regarding communication skills, guest services skills, and obvious demonstration of a naturally outgoing, friendly, helpful personality and positive attitudeMust successfully pass job interview, including a guest service auditionMust be able to stand, walk, or run for entire shiftMust be able to run to retrieve vehicles and run to valet booth after parking vehicles during the entire shiftMust be able to endure outside elements/conditions – heat, cold, wind, rain, etc.Must be able to work effectively in a fast paced, high volume environmentMust be able to operate standard office equipment – phones, computers, etc.Must be in good physical condition and able to pass a physical fitness test if administeredMust have willingness and ability to work in a smoke/secondary smoke environmentWilling to work odd and irregular hours including nights, weekends, and holidaysWilling to travel and participate in training as recommended or requiredMust have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this positionNATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES#J-18808-Ljbffr