FRONTDESK AGENT

Responsibilities:

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments

Qualifications:

• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills

Job Type: Full-time

Job Types: Full-time, Part-time

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Overnight shift
• Weekends as needed