Frozen Food Supervisor

Position Overview

The Frozen Supervisor is responsible for overseeing all aspects of the Frozen Department to ensure excellent product availability, quality, merchandising, and customer service. This role supports day-to-day operations, drives sales performance, and leads team execution while maintaining food safety and company standards.

Key Responsibilities Department Operations

• Maintain proper stock levels to ensure shelves and freezers are full, faced, and sales-ready at all times
• Execute efficient ordering, receiving, and inventory control processes
• Monitor shrink and implement corrective actions to minimize loss
• Ensure accurate pricing, signage, and promotional execution

Merchandising & Sales

• Set and maintain attractive, well-organized frozen displays that drive sales
• Execute ad plans, seasonal features, and corporate merchandising initiatives
• Monitor sales performance and adjust displays or orders to meet targets
• Ensure proper rotation (FIFO) and code date integrity

Food Safety & Compliance

• Maintain proper freezer temperatures and ensure logs are accurate and up to date
• Follow all food safety, sanitation, and company compliance standards
• Ensure department meets health and safety regulations at all times

Customer Service

• Deliver friendly, prompt, and knowledgeable service to customers
• Assist customers with product selection and special requests
• Resolve customer concerns quickly and professionally

Leadership & Team Development

• Supervise, train, and coach Frozen Department associates
• Delegate tasks and ensure completion of daily workload
• Support hiring, onboarding, and performance management as needed
• Promote a positive, team-oriented work environment

Qualifications

• Previous grocery or frozen department experience preferred
• Strong organizational and time management skills
• Ability to work in a fast-paced, cold environment
• Effective communication and leadership abilities
• Basic understanding of inventory and merchandising practices

Working Conditions

• Frequent exposure to freezer temperatures
• Standing, walking, bending, and lifting up to 50 lbs
• Flexible schedule including early mornings, evenings, weekends, and holidays

Success Measures

• In-stock conditions and department presentation
• Sales growth and shrink control
• Food safety compliance and audit results
• Customer satisfaction and service standards
• Team productivity and engagement

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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