Frozen Food Supervisor

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Position Summary

The Frozen Supervisor is responsible for supporting the daily operations of the Frozen Department, ensuring exceptional customer service, strong in-stock conditions, effective merchandising, inventory accuracy, and adherence to company standards. This position provides leadership to department associates, maintains product quality and food safety standards, and assists in achieving department sales, shrink, and labor goals.

Key Responsibilities Department Operations

• Oversee day-to-day activities within the Frozen Department.
• Ensure shelves, cases, and displays are fully stocked, organized, and attractively merchandised.
• Monitor product rotation, code dating, and freshness standards.
• Maintain proper inventory levels through effective ordering and replenishment practices.
• Ensure department cleanliness and organization meet company expectations.
• Support promotional events, seasonal programs, and merchandising initiatives.

Customer Service

• Deliver outstanding customer service and create a positive shopping experience.
• Assist customers with product selection, special requests, and inquiries.
• Resolve customer concerns promptly and professionally.
• Promote a customer-first culture among department associates.

Leadership & Team Development

• Provide daily direction and support to department associates.
• Assist with training, coaching, and development of team members.
• Communicate department goals, priorities, and operational expectations.
• Foster teamwork, accountability, and a positive work environment.
• Lead by example through professional behavior and strong work performance.

Inventory & Merchandising

• Monitor inventory levels and assist with ordering to minimize out-of-stocks and excess inventory.
• Ensure accurate receiving, stocking, and product handling procedures.
• Verify pricing, signage, and promotional displays for accuracy.
• Identify opportunities to improve sales through merchandising and product presentation.

Food Safety & Compliance

• Maintain compliance with food safety, sanitation, and workplace safety standards.
• Ensure frozen products are stored and displayed at required temperatures.
• Follow company policies and regulatory requirements.
• Support department readiness for inspections and audits.

Financial Performance

• Assist in achieving department sales, profitability, labor, and shrink goals.
• Monitor product losses and support shrink reduction efforts.
• Help identify opportunities to improve operational efficiency and department performance.
• Review department metrics and support action plans for continuous improvement.

Qualifications Preferred Experience

• Previous grocery retail, frozen food, or merchandising experience preferred.
• Prior leadership, supervisory, or team lead experience preferred.
• Knowledge of inventory management and retail operations preferred.

Knowledge & Skills

• Excellent customer service and communication skills.
• Strong organizational and time management abilities.
• Ability to lead and motivate a team in a fast-paced environment.
• Knowledge of merchandising and inventory control practices.
• Strong attention to detail and problem-solving skills.
• Basic math and computer skills.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull up to 50 pounds with or without reasonable accommodation.
• Frequent bending, reaching, twisting, squatting, and stocking activities.
• Ability to work in cold and freezer environments for extended periods.
• Ability to safely operate pallet jacks, carts, and related equipment.

Work Environment

• Fast-paced retail grocery environment.
• Frequent exposure to freezer and refrigerated conditions.
• Flexible work schedule including early mornings, evenings, weekends, and holidays as business needs require.

Success Factors

• Maintains excellent department conditions and product availability.
• Delivers exceptional customer service.
• Supports department sales and profitability goals.
• Ensures compliance with food safety and company standards.
• Demonstrates leadership, accountability, and a commitment to operational excellence.

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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