Frozen Food Supervisor

Position Overview

The Frozen Supervisor oversees all aspects of the Frozen Department to ensure strong in-stock conditions, high product quality, and effective merchandising. This role supports daily operations, drives sales, maintains food safety standards, and leads department associates to deliver excellent execution and customer service.

Key Responsibilities Department Operations

• Maintain full, faced, and organized frozen cases at all times
• Manage ordering, receiving, and inventory to support sales and minimize out-of-stocks
• Ensure accurate product rotation (FIFO) and code date checks
• Monitor and reduce shrink through proper handling and control practices

Merchandising & Sales

• Execute ad plans, features, and seasonal sets according to company standards
• Maintain clean, organized, and visually appealing frozen displays
• Ensure accurate pricing, tags, and signage
• Adjust orders and displays based on sales trends and demand

Food Safety & Compliance

• Maintain proper freezer temperatures and ensure logs are completed accurately
• Follow all food safety, sanitation, and company compliance standards
• Ensure proper storage and handling of frozen products
• Remain audit-ready at all times

Customer Service

• Provide friendly, knowledgeable, and efficient service
• Assist customers with product selection and questions
• Resolve customer concerns quickly and professionally

Leadership & Team Development

• Supervise, train, and coach frozen associates
• Delegate daily tasks and ensure completion of workload
• Support hiring, onboarding, and performance development
• Promote a positive, productive team environment

Qualifications

• Previous grocery or frozen department experience preferred
• Strong organizational and time management skills
• Ability to work in a fast-paced, cold environment
• Leadership and communication skills
• Understanding of inventory and merchandising practices

Working Conditions

• Frequent exposure to freezer temperatures
• Standing, walking, bending, and lifting up to 50 lbs
• Flexible schedule including early mornings, evenings, weekends, and holidays

Success Measures

• In-stock conditions and department presentation
• Sales growth and shrink control
• Food safety compliance and audit performance
• Customer satisfaction
• Team productivity and execution

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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