FS Ops Program Manager, Food Safety Team

Amazon

Bellevue, WA

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JOB DETAILS

SKILLS

Adverse Events, Alliance/Partner Management, Communication Skills, Contact Management, Continuous Improvement, Cross-Functional, Customer Experience, Customer Satisfaction, Customer/Client Research, Documentation, Federal Laws and Regulations, Food Safety, Industry Standards, Interpret Regulations, Legal, Loss Prevention, Maintain Compliance, Metrics, Operations Management, Organizational Skills, People Management, Performance Metrics, Problem Solving Skills, Process Improvement, Process Management, Product Safety, Project/Program Management, Record Keeping, Regulations, Regulatory Compliance, Regulatory Reports, Regulatory Requirements, Regulatory Submissions, Requirements Management, Research Skills, Risk, Risk Analysis, Risk Management, Safety Compliance, Safety Standards, State Laws and Regulations, Strategic Planning, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Trend Analysis

LOCATION

Bellevue, WA

POSTED

27 days ago

Description At Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a Regulatory Contacts Manager to join our Food Safety team, overseeing and managing interactions with regulatory agencies and ensuring compliance with industry standards and regulations. This individual will serve as the primary point of contact between the company and relevant regulatory bodies, maintaining relationships, managing communication processes, and ensuring regulatory requirements are met in a timely and efficient manner. Our vision for Food Safety is to support Amazon's mission of offering the widest selection of products available, while protecting customers from potentially hazardous products. We are looking for a dynamic, organized self-starter to join our Food Safety team. This is an exciting opportunity to work in a highly visible space and be part of a fast-growing company! Key job responsibilities - Act as the main point of contact for all regulatory inquiries, communications, and submissions. Foster strong relationships with regulatory bodies, ensuring effective collaboration and prompt responses. - Interpret regulatory requirements affecting the company's operations and work with relevant teams to ensure compliance with local, state, and federal regulations. - Maintain accurate records of regulatory communications and submissions. Prepare and submit reports, filings, and necessary documentation to regulatory agencies. - Identify potential regulatory risks, assist in creating strategies to mitigate those risks, and provide recommendations to senior management. - Work closely with legal, compliance, and operations teams to address regulatory concerns and ensure alignment with business objectives. - Contribute to the development of strategies that address future regulatory changes, ensuring the company's proactive approach to new regulatory trends. - Provide training and guidance to internal teams on regulatory matters, ensuring employees are informed of the latest compliance requirements. - Measure key performance indicators, identifying trends to continuously improve the program driving down risk and improving efficiency. A day in the life A day in the life of a Regulatory Contacts Manager at Amazon involves managing communication with regulatory agencies, ensuring compliance with food safety regulations, and fostering strong relationships with key stakeholders. You'll review and interpret regulatory requirements, collaborate with internal teams to address compliance issues, and submit necessary reports and filings. Throughout the day, you'll proactively identify potential regulatory risks and provide guidance on compliance matters. Your role ensures that Amazon remains at the forefront of regulatory standards while driving efficiency and minimizing risk. It's a dynamic, fast-paced environment where every day offers new challenges. About the team The Food Safety team at Amazon is dedicated to ensuring the highest standards of product safety and customer satisfaction. This dynamic team manages regulatory contacts, customer feedback investigations, product recalls, withdrawals, and severe adverse event reporting. We work cross-functionally with various departments to quickly and efficiently address issues, mitigate risks, and safeguard the customer experience. As part of this team, you'll play a critical role in driving compliance and maintaining strong communication channels, ensuring Amazon remains a trusted platform for safe and reliable products. It's a fast-paced, collaborative environment where every team member's contribution makes a direct impact. Basic Qualifications - Bachelor's degree or equivalent - 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience - Experience with regulatory filings and reports or equivalent - Experience with research and investigation skills or equivalent - Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent Preferred Qualifications - 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience - Experience in program or project management - Experience interacting with local food safety regulators Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, TN, Nashville - 66,800.00 - 116,800.00 USD annually USA, TX, Austin - 74,200.00 - 129,800.00 USD annually USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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