Scope:
Responsible for the efficient cleaning, processing, and storage of all hotel linens and uniforms to ensure a consistent supply that meets the hotel’s high standards of cleanliness and presentation.

Primary Responsibilities:

• Collects soiled linens from designated areas and sorts items by type, color, and soil level. Inspects all linens for damage or stains and records findings.

• Operates commercial washers, dryers, and related laundry equipment in accordance with manufacturer guidelines and safety standards. Ensures proper use and measurement of chemicals in each cycle.

• Folds, organizes, and stores clean linens appropriately. Operates linen feeders, sheet folders, towel folders, and ironing equipment as required.

• Assists with daily linen counts and contributes to accurate monthly inventory reports.

• Reports any equipment malfunctions or safety concerns to the supervisor promptly.

• Responds to guest requests for linens or laundry services in a courteous and timely manner, ensuring guest satisfaction.

• Maintains a professional appearance and upholds hotel grooming and uniform standards at all times.