Fulfillment Analyst

Globus Medical, Inc.

Audubon, PA

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JOB DETAILS

SKILLS

Analysis Skills, Business Administration, Communication Skills, Continuous Improvement, Corporate Policies, Cost Control, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Healthcare Providers, Inventory Management, Leadership, Maintain Compliance, Medical Equipment, Microsoft Excel, Microsoft Office, Multitasking, Needs Assessment, Operational Support, Organizational Skills, Patient Care, Performance Metrics, Philosophy, Process Improvement, Quality of Life, Regulations, Regulatory Compliance, Reporting Skills, Sales Management, Scorecarding, Supply Chain, Supply Chain Management, Supply Chain Operations, Surgical Procedures, Team Lead/Manager, Team Player, Technical Delivery, Time Management

LOCATION

Audubon, PA

POSTED

30+ days ago

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

+ Support fulfillment operations by executing efficient, accurate, and scalable processes that contribute to operational excellence across all zones.

+ Contribute to continuous improvement efforts that drive cost savings, productivity, and customer satisfaction through optimized fulfillment practices.

+ Maintain and refine processes and systems to meet on-time delivery KPIs, minimize errors, and ensure reliability in the delivery of products and assets for surgical procedures.

+ Collaborate closely with supply chain, quality, commercial, and clinical teams to ensure alignment, seamless execution, and exceptional customer support.

+ Act as a conduit or expediter when critical inventory is required to support surgical cases, ensuring coverage and efficient asset utilization.

+ Review and process Loaner Extension Requests.

+ Coordinate and monitor inventory retrievals, ensuring timely completion.

+ Assist with preparing reports for sales management to evaluate inventory needs and support proper allocation to meet case demands.

+ Maximize consignment inventory utilization in line with Scorecard goals.

+ Support management of company inventory to achieve case coverage and optimal consignment usage.

+ Provide coverage and support for zone inventory needs in the absence of the Zone Inventory Analyst.

+ Identify opportunities for process improvement and enhanced reporting.

+ Strive to achieve zero missed surgeries due to lack of inventory.

+ Adhere to the letter and spirit of the company’s Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies. Maintain compliance with applicable laws, regulations, and company standards through training and consistent application of knowledge.

+ Represent the company professionally and uphold the highest standards of ethical business conduct and social responsibility.

Qualifications:

+ Bachelor’s degree in Supply Chain Management, Operations, Business Administration, or a related field preferred; An equivalent combination of education and relevant professional experience will be considered in lieu of a degree.

+ Flexible schedule which could include On-Call after hours and/or weekends.

+ Out-going, ambitious, and a customer-focused mindset

+ Strong self-starting ability

+ Proven ability to lead diverse teams, drive accountability, and inspire continuous improvement.

+ Ability to work in a fast-paced environment. Multi-tasking abilities required for successful job completion

+ Well organized, detail oriented and a team player capable of working in a deadline dictated environment

+ Eagerness to learn the medical device industry and inventory opera

+ Communication & Collaboration: Exceptional ability to partner with cross-functional teams, influence stakeholders, and communicate effectively across all organizational levels

+ Working knowledge of Microsoft Office, proficient in Microsoft Excel

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

+ Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

+ Customer Focused : We listen to our customers’ needs and respond with a sense of urgency.

+ Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

+ Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About the Company

Globus Medical, Inc.

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