Fulfillment Analyst

What We NeedCorpay is currently looking to hire a Fulfillment Analyst within our Stored Value division. This position supports the day-to-day performance of fulfillment operations through data analysis, inventory monitoring, reporting, issue resolution, and continuous process improvement. The Fulfillment Analyst will work closely with Client Services, IT, Production, and warehouse partners to monitor operational performance, maintain data and inventory accuracy, identify trends and exceptions, and support initiatives across the fulfillment network.The ideal candidate is analytical, detail-oriented, highly organized, and comfortable working in a fast-paced operational environment. This role requires someone who can identify an issue through data, investigate the root cause, coordinate with the appropriate teams, and help drive the issue through resolution.

How We WorkAs a Fulfillment Analyst, Corpay will set you up for success by providing:

Assigned workspace in Louisville, KY officeCompany-issued equipmentFormal, hands-on training

Role ResponsibilitiesThe responsibilities of the role will include:

Collecting, validating, reconciling, and analyzing data from multiple systems to ensure accuracy, consistency, and integrityMonitoring inventory movement and balances across multiple warehouse locations and investigating inventory variances and exceptionsPerforming daily monitoring and analysis of order files to identify discrepancies, resolve issues, and maintain operational complianceProcessing and validating requests received through the ticketing systemIdentifying process inefficiencies and working with cross-functional teams to develop and implement data-driven improvementsPartnering with Production, Client Services, IT, and warehouse teams to troubleshoot issuesSupporting continuous improvement initiatives focused on increasing efficiency, reducing errors, improving inventory accuracy, and enhancing overall fulfillment performanceTaking ownership of assigned operational issues and following them through investigation, resolution, and appropriate follow-up

Qualifications & Skills

Bachelor's degree in Business, Supply Chain, Operations, Analytics, Information Systems, or a related field preferred, or equivalent relevant experienceFive years of experience in fulfillment, operations, supply chain, inventory management, business analysis, data analysis, or a related field preferredStrong analytical and problem-solving skills with the ability to investigate issues, identify root causes, and recommend solutionsStrong Microsoft Excel skills and experience working with large datasets, formulas, pivot tables, lookups, and data reconciliationAbility to manage multiple priorities and work effectively in a fast-paced, deadline-driven environmentAbility to work collaboratively across multiple departments and with external warehouse and fulfillment partnersNaturally curious mindset, effective stakeholder communication skills, and a strong sense of ownership in driving issues to resolution

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hireAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizes