Fulfillment Analyst - Shipping and Receiving

ABOUT LINXUP, LLC

If you are looking for "the right opportunity" with a fast-growing company, with great people, doing great work, look no further. Linxup offers products and solutions that help thousands of field service fleets solve real business problems. If you're looking for an opportunity to help make a difference for small businesses, you're in the right place. Linxup helps businesses get more out of the vehicles, equipment, tools, and workers in the field through its robust, easy to use tracking and dash cam solutions. Linxup delivers class-leading reliability, flexibility, and live, US-based onboarding, support, and coaching to ensure customers get the most out of their investment. That's why more than 30,000 businesses trust Linxup to help them improve the safety, security, productivity, and efficiency of every vehicle, asset, tool, and worker in the field. Founded in 2004 and based in St. Louis, MO, Linxup serves customers in a wide range of industries, including field service, construction, trucking, transportation, and other enterprises that rely on mobile workers and equipment to get the job done.

ABOUT THE POSITION

The Fulfillment Department is an integral part of the Operations organization, receiving incoming deliveries of material and devices and fulfilling, tracking, and coordinating customer orders and returns through the fulfillment process. This position will assist with order fulfillment, processing returns, and maintaining accurate inventory. They will also be required to keep the department clean, well-organized, and safe, as well as help with other projects as needed depending on order volume. The ideal candidate will be a detail-oriented team player with the proven ability to multitask and problem-solve in a fast-paced work environment.

ESSENTIAL FUNCTIONS - RESPONSIBILITIES:

• Pick and package products for shipments according to requirements and update inventory systems
• Process orders
• Assist with periodic physical counts and investigate and resolve inventory discrepancies
• Ensure proper asset tagging and inventory reporting
• Assist in performing inventory receiving tasksAssist in ordering fulfillment supplies, packaging, and other related materials
• Work cooperatively with members of the Fulfillment Team and other Linxup Teams to expedite resolution of customer returns, exchanges, and product shipping escalations
• Document issues and their resolutions identified to improve fulfillment processes
• Maintain an organized work area and a safe and clean work environment by assisting in removing trash, breaking down boxes, and organizing product
• Create, update, and improve standard operating procedures
• Consistently meet or exceed individual and team performance objectives
• Maintain current knowledge of products, offers, policies, and effectively apply knowledge
• Perform other duties as assigned

QUALIFICATIONS

• Shipping, Receiving, and Inventory experience required
• Experience with NetSuite software preferred
• Strong PC skills and proficient with Google and Microsoft Office Suite required
• Ability to handle multiple tasks in a fast-paced, changing environment
• Exceptional attention to detail required
• Organizational and time management skills required
• Excellent problem-solving and decision-making skills
• Self-starter and good analytic skills for improving process tasks and efficiency
• Ability to learn quickly and work independently
• Must be able to lift up to 50 lbs.
• Must be able to stand and walk up to 75% of the time
• Customer and team focused attitude

WORK ENVIRONMENT

• The hours of this position are Monday through Friday from 7:30 AM until 4:30 PM
• Training on fulfillment processes and systems
• This is not a remote position

COMPENSATION AND BENEFITS

We value hard work and on-the-job-excellence and offer competitive compensation and benefits packages:

• Position offers a Base Salary
• Medical, Dental, Vision, Life and 401(k) benefits are offered
• Paid Time Off (PTO)