Fulfillment Assistant

ES Distributions LLC is a privately owned North American–based ecommerce company specializing in B2C sales and marketplace growth. We provide a one-stop solution for brands expanding on Amazon across North America by sourcing, reviewing, and fulfilling high-demand products from around the world. Ranked among Amazon’s top sellers, we proudly support over 300,000 orders with exceptional customer satisfaction and product quality.

We are seeking an Fulfillment Support Assistant to serve as the critical link between our Fulfillment and Warehouse teams. This role ensures smooth day-to-day coordination, clear communication, and efficient execution of allfulfillment and order-processing activities. The ideal candidate is organized, hands-on, and comfortable leading people while supporting systems and processes.

Core Responsibilities

• Act as the primary liaison between the fulfillment, customer service, and warehouse teams to ensure orders are processed accurately and on time
• Coordinate daily workflow including labor scheduling, task prioritization, and resource allocation
• Oversee preparation of orders for shipment (picking, packing, labeling, staging, and loading)
• Monitor receiving processes including unloading, product inspection, labeling, and storage
• Maintain inventory accuracy within the company system and investigate discrepancies
• Support quality control standards and assist with internal and external audits
• Ensure a clean, organized, and safe work environment with optimized space utilization
• Document daily activity logs and report operational issues to leadership
• Ensure compliance with company procedures, service standards, and regulatory requirements

Role Requirements

• Provide hands-on operational support to maintain accurate inventory counts
• Frequently lift and carry boxes up to 50 lbs
• Ability to operate manual and/or electric pallet jacks
• Strong verbal communication to coordinate with internal teams and customer service
• Ability to remain mobile throughout shift – walking, standing, bending, reaching, climbing
• Capability to work effectively in a fast-paced, sometimes noisy warehouse environment
• Follow established packing, receiving, and safety procedures

Qualifications & Skills

• High school diploma or equivalent; 1–3 years experience in warehouse, logistics, ecommerce, or operations support
• Experience coordinating teams or acting in a lead/support capacity
• Knowledge of common warehouse and fulfillment practices
• Strong time management, problem-solving, and organizational skills
• Ability to handle high-pressure situations with professionalism
• Experience with inventory management systems

ADA Statement
Candidates who cannot perform one or more of these requirements due to disability will be eligible for consideration based on whether the candidate can perform the essential functions of the position with a reasonable accommodation.

EEO Statement
ES Distributions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ES Distributions makes hiring decisions based solely on qualifications, merit, and business needs at the time. People are at the center of what we do.