Adobe Acrobat, Analysis Skills, Communication Skills, High School Diploma, Industry Standards, Interpret Regulations, Legal, Legal Documents, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Presentation/Verbal Skills, Problem Solving Skills, Standard Operating Procedures (SOP)
Fulfillment Associate
Pay Rate:$20 - $22/hr, W2
Summary:
- Location: Austin, TX
- Work Mode: Onsite
- Duration: 3+ Month Contract
Responsibilities:
- Discern which documents received by our company are legal Service of Process, based on statutes and industry standards.
- Process all Service of Process (SOP) documents using our proprietary work site, providing delivery instructions to our receiving offices, and forwarding scanned copies to our clients.
- Communicate with internal receiving offices and third-party vendors regarding documents.
- Ensure delivery and confirmation of all SOP documents by our end-user clients through email, phone, and FedEx tracking.
- Answer client queries regarding SOP and the account tools that interact with legal documents; update client accounts as necessary.
- Retrieve, sort, and distribute incoming mail, scanning documents that are governmental agency correspondence.
- Log client correspondence into the RASi management system, generate correspondence receipts, and forward to clients.
Requirements:
- Highly detail-oriented with strong organizational skills.
- Analytical critical thinking and problem-solving skills.
- Ability to carefully read and interpret state and legal documents.
- Ability to be self-directed and work efficiently with minimal supervision.
- Ability to work both independently and in a team environment, assisting coworkers by sharing information and knowledge.
- Ability to work in a time-sensitive environment with a large workflow.
- Ability to be creative in identifying ways of increasing efficiency and simplifying processes.
- Effective communication (verbal and written) and relationship-building skills.
Preferred Skills:
- High School diploma or equivalent; highly prefer some college.
- Experience working with Microsoft Office products: Outlook, Excel, Word; experience working with Adobe Acrobat.
Benefits:
- Full benefits
- Career opportunity
- Training
- Competitive pay
A
Axelon Services Corporation