Fulfillment Associate

Job Title: Fulfillment Associate

Location: Austin, TX

Pay Rate: 23 - 25/hr, W2

Duration: 6+ Month Contract 

Work Mode: 100% onsite

Summary:

• OT as needed, up to 5 hours
• Potential to extend

Responsibilities:

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report any discrepancies.
• Maintain operational documents and records.
• Assist in demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Requirements:

• Minimum 3 years of experience in the legal field preferred.
• Minimum Associates degree preferred but must have at least a HS diploma.
• Proficiency in computer skills and typing skills.
• Effective communication and organizational skills.
• Detail-oriented.

Preferred Skills:

• Proficiency in using order entry software.
• Ability to maintain accuracy in order processing.
• Basic understanding of customer service principles.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks.
• Willingness to work collaboratively with team members.
• Ability to maintain and organize operational documents.