About the Role Teddy Baldassarre is one of the fastest-growing luxury watch brands and media companies in the industry. As we scale, our operations team plays a critical role in delivering the exceptional customer experience our brand is known for. We’re looking for a Fulfillment Associate who is reliable, tech-savvy, and ready to contribute from day one. This is a hands-on, team-oriented role based out of our North Olmsted office.
What You’ll Do
Your day centers on making sure every order leaves accurately and on time. Responsibilities include:
Prep and process daily orders, ensuring accuracy at every step
Pick, pack, and package orders to luxury brand standards
Receive inbound shipments and verify against packing and inventory documentation
Move product to hold locations and maintain organized storage areas
Create and manage order transfers with precision in Shopify
Process and document product warranties accurately
Conduct quality control checks on outgoing orders and incoming returns
Collaborate with your team lead to prioritize workflow and surface issues early
Requirements
Education
High school diploma or equivalent required
Secondary education (associate’s or bachelor’s degree) preferred
Technical Skills
Tech-savvy with the ability to learn new platforms quickly
Proficient in Google Workspace (Docs, Sheets, Slides)
Experience with inventory management or CRM systems required
Experience with Shopify or a similar e-commerce platform preferred
Core Competencies
Reliable — present, on time, and accountable every day
Detail-oriented with strong accuracy in data entry and order management
Coachable — receives feedback well and applies it consistently
Solution-oriented — when problems arise, you address them rather than avoid them
Flexible and adaptable in a fast-changing, evolving environment
Patient, professional, and easy to work with under pressure
Strong personal integrity and a team-first mindset
Ability to read and interpret packing lists, invoices, and inventory documents
Physical Requirements
Must be able to stand for extended periods of time and lift and move up to 30 pounds. Reasonable accommodations available.