Fulfillment Lead
Lahlouh
Burlingame, CA
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
APICS Certification, Back Orders, Business Model, Business Solutions, Campaigns, Cargo/Freight, Communication Skills, Computer Skills, Current Good Manufacturing Practice (cGMP), Data Management, Data Mining, Distribution Operations, Distribution Warehousing, ERP (Enterprise Resource Planning), ISO (International Organization for Standardization), Identify Issues, Lean Manufacturing, Lean Six Sigma, Lift/Move 100 Pounds, Manufacturing Operations, Microsoft Excel, Microsoft Word, Online Marketing, Online Promotions, Order Management, Order Picking/Packing, Order/Customer Fulfillment, Presentation/Verbal Skills, Product/Service Launch, Project/Program Management, Quality Control, Quality Metrics, Relationship Management, Shipping/Receiving, Strategic Planning, Supply Chain, Team Lead/Manager, Team Player, Test Design, Transaction Processing/Management, Warehousing, Writing Skills
LOCATION
Burlingame, CA
POSTED
30+ days ago
Lahlouh’s business model is built on solving end to end supply chain problems not simply processing transactional print orders. Lahlouh is a partner that focuses on developing collaborative, comprehensive solutions that endeavor to meet all the communication needs of our clients’ dynamic and evolving marketplaces.
Lahlouh's mission is to provide the highest quality, most cost-effective business communications solutions available.
Position: Fulfillment Lead
Reports to: Director Fulfillment and Warehouse Operations
FLSA Status: Non-Exempt
Location/Shift: Burlingame CA/ Day Shift
Position Summary
The Fulfillment Lead and Liaison is responsible for managing and assisting the Fulfillment Team in the day-to-day activities of executing Fulfillment Orders and Campaigns.This individual will coordinate with Online, Print and Promo Project Managers to facilitate the smooth role out of daily Online Fulfillment orders to include ongoing and unique campaigns.
You are the “go to” person for in the Fulfillment Department for Fulfillment order related status, questions, and support.
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Responsibilities and Duties
- Fulfillment Operations Oversight and Assistance
- Run daily reports to plan and manage daily workload.
- Pulling Orders, Shipping Domestic and International.
- Fed X Batch Shipments (Distro)
- Assuring Quality Control
- Expediting Rush Orders
- Applying Freight Charges to PSI
- Troubleshoot issues as they occur.
- Fulfillment Planning and Optimization
- Define Wave Picking
- Manage Order Priorities
- Manage Back Orders
- Coordinate Picking Strategies with the Director of Fulfillment
- Develop Kitting Strategies
- Pre-Assembly
- On Demand Kitting
- Custom Kitting/Variable/Personalized
- De-Kitting /Reworking
- Represent Fulfillment in the Weekly Update Meetings (Online, Promo, Fulfillment).
- Work closely with PM’s to roll out Online Campaigns.
- Assuring workflows are designed and tested.
- Reviewing and planning for required capacity.
- Manage relationships between PM (Online, Print, Promo) and the Fulfillment department.
- High level of ERP and WMS experience
- Experience in a fulfillment/warehouse/distribution operation
- Experience managing a team to meet quality and efficiency metrics.
- Experience with international shipping
- Excellent oral and written communication skills
- Proficient PC skills including Excel, Word, Email
- Experience working with some combination of cGMP, SPC, six sigma, lean manufacturing, ISO 14000 Environmental
- APICS certification
- Experience in Print and Paper converting Industry.
- Data Management, Data Mining and Reporting
- Candidates must have a strong knowledge of inbound and outbound warehouse processes with at least five years of experience in a similar environment
- A bachelor’s degree in a related field and five years or related work experience, or an equivalent combination of education and work experiences as a front-line manager in a fulfillment, warehouse, or manufacturing operation
- The employee is frequently required to sit, walk, and talk
- Use of hands and fingers to handle or operate tools or controls
- Frequently lifts and/or moves up to 45 pounds and occasionally lifts and/or moves up to 100 pounds
- Ability to handle heights of up to 15+ feet
Pay Range: $25.00-$28.00/hour, salary commensurate with experience
Contact:
Qualified applicants should send a cover letter including salary requirements along with a resume to
careers@lahlouh.com
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