Fulfillment & Logistics Operations Specialist

We’re looking for someone who loves making things run smoothly behind the scenes to join our team as a Fulfillment & Logistics Operations Specialist. In this role, you’ll be the go-to person for getting shipments out the door correctly, keeping our data clean, and helping our team stay organized and focused. 

Why MaCher? 

MaCher is a certified B Corp and a 31-year-old promotional products company on a mission to clean up a very dirty industry by designing and manufacturing products from sustainable materials and shipping them as responsibly as we can worldwide. We’re a self-organized team, so rather than a traditional hierarchy, our team is powered by personal growth, accountability, and a genuinely inclusive culture. You’ll work alongside subject matter experts in logistics, production, sustainability, design, and sales.  

Based in Venice, CA, MaCher offers an amazing culture for those who are self-motivated and driven, while being part of a team that encourages work / life balance.  We offer a flexible work schedule that combines in-office collaboration and remote work.  We are not big on titles; we’re big on personal responsibility, growth, and doing the right thing. To learn about our culture, mission, and purpose, read our Progress on Sustainability Reports.   

About the Opportunity  

We are looking for someone local to the Los Angeles, California area.  This role follows a hybrid work schedule that balances remote and in-office work based on individual performance and current workflow needs. After completion of the initial training and probationary period, employees are expected to work a minimum of two days per week in the office. The specific in-office days will be coordinated to support team collaboration and operational efficiency.  

• Location: Venice, CA   

• Type: Full-time 

• Work Schedule: Hybrid, 2 days in office per week  

• Compensation: $70,000 per year, based on experience  

• Benefits: This role is eligible for full company health insurance and other employee benefits 

Requirements

What You’ll Be Doing 

You will be a key member of the Operations team, focusing on logistics support and executing a wide array of operational tasks, such as:  

Logistics Support 

• Support day-to-day shipment execution and documentation preparation 

• Assist with shipping coordination and ensure records are accurate and organized 

• Flag exceptions or judgment-based issues for escalation 

Fulfillment Execution 

• Execute daily fulfillment operations in coordination with 3PL partners 

• Validate mailing files and maintain inventory tracking systems 

• Support reconciliation across fulfillment reports, invoices, and trackers 

Impact & Sustainability Support 

• Maintain impact and carbon tracking data 

• Support LCA documentation and reporting workflows 

• Ensure sustainability documentation is audit-ready 

Ops Support 

• Support ERP order entry and documentation management 

• Assist with finance-related data entry and record accuracy 

This role is right for you if 

• You’re resourceful, resilient, and have experience in a “let’s make-it-happen” role   

• You’re comfortable in Excel (sorting, cleaning data, basic formulas, and working with trackers) and willing to become an expert 

• You’re so detail-oriented that people trust your work because you catch mistakes early 

• You enjoy following clear processes, but you’re also willing to suggest improvements 

• You have strong written & verbal communication skills  

• You know when to move quickly on your own and when to ask for help or escalate a question 

Bonus Points For 

• 2-4 years of experience in operations, logistics, fulfillment, or a related role 

• Experience working with 3PLs, freight partners, or high-volume shipping   

• Familiarity with customs, trade compliance, or similar documentation   

• Experience with impact or sustainability tracking tools 

• Familiarity with software systems like Epicor, QuickBooks, or other ERPs. 

How to Apply  

Don’t worry if you don’t know much about logistics or our products yet; we’ll teach you. Interviews will focus on your skills, experience, and how you think, not how closely you match a checklist. We look for individuals who bring new skills, fresh ideas, and genuine enthusiasm for contributing to a collaborative, self-managed environment.  If you thrive in a culture of curiosity, continuous learning, and inclusivity, and want to add your talent and voice to our team, we want to hear from you!  

What We Value  

• Growth mindset—curiosity and eagerness to learn above rigid years of experience or formal education  

• Personal accountability and trust – team members are expected to own their tasks, take initiative, and communicate openly about progress and challenges  

• Diversity of thought and background  

• Initiative, creative problem solving, and a “yes, and” attitude  

• Bringing new ideas and perspectives to our team to help us all grow  

• Strong sense of team spirit—seeing a win for the team as a win for you  

To apply: Upload your resume. Although not required, we’d love a thoughtful cover letter too.    

MaCher is proud to be an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind. If you need reasonable accommodation for the application or interview process, please contact Jamila at jjackson@macher.com.