Fulfillment Manager

The Fulfillment Manageroversees all duties within the vault and is responsible for the intake of all finished goods across the region, along with inventory.

Essential Duties and Responsibilities

• Oversee all duties within the vault, including the intake of finished goods and the distribution of finished goods across the region.
• Records daily deliveries and shipments to reconcile inventory.
• Collaborates with other staff to ensure business goals are met.
• Reports to upper management on stock levels, issues, etc.
• Devises ways to optimize inventory control procedures.
• Communicates with the sales team on any updates/changes within our sales platform (LeafLink).
• Oversees that deliveries are executed daily and is responsible for any changes needing to occur.
• Updates BioTrack/Metrc/LeafLink invoices as needed.
• Assists with LeafLink product uploading as needed.
• Communicates with dispensary teams when an issue arises with delivery. Provides updated invoices to dispensaries if any rejection/return must occur.
• Maintains product compliance with state regulations and in-house policies.
• Ensures the team completes daily/weekly audits of our sales platform (LeafLink) and state tracking system (BioTrackTHC/Metrc)
• Stays current with all BioTrack, Metrc, LeafLink, and software updates as released.
• Completes daily intake reports that must be sent out to upper management.
• Creates weekly reports of all Ready for Sale items and notates if any discrepancies have occurred.
• Communicates with the compliance team concerning any questionable problems.
• Updates within Leaf Link if needed.
• Ensures maintenance is completed on delivery vans.
• Communicates with the accounting team concerning any discrepancies on Bio Track/Metrc/Leaf Link invoices.
• Updates invoices as needed to assist the accounting team in reconciling the different invoices.
• Assists vault/fulfillment supervisors with any tasks that may arise.
• Manages employees’ attendance, performance, and adherence to company standards, policies, and procedures.
• Conducts employee reviews.
• Provides coaching, support, and corrective action as needed.
• Performs other duties as assigned

Minimum Qualifications

• Must be able to pass a background check.
• Must be able to communicate effectively and professionally with other team members and leadership.
• Ability to accurately track inventory and create reports.
• Ability to organize, multitask, and prioritize.
• Mathematical aptitude, ensuring strong attention to detail and data.
• Must perform under high-pressure situations.
• Ability to work in a fast-paced environment and handle high-stress situations.
• Self-Motivated
• Excellent organizational skills
• Ability to stay focused.
• Positive attitude and strong work ethic. Must be a team player with a “can-do” attitude.
• Available to work weekends and holidays as needed.
• Reliable transportation

Education and Experience Requirements

• Bachelor’s or can substitute experience for a degree.
• Two to four years’ supervisor/manager experience
• Cannabis Experience (Preferred)
• Inventory control: 2 years (Preferred)
• Proven experience as warehouse/inventory manager or similar position.
• Working knowledge of WMS: Warehouse Management System.

Physical Requirements

• Must be able to lift and carry up to fifty pounds.
• Lifting, standing, sitting, walking, bending, reaching, push/pull, repetitive use of hands, grasping use of hands, visual activity
• The ability to respond quickly to sounds.
• The ability to move safely over uneven terrain or in confined spaces.
• The ability to see and respond to dangerous situations.
• The ability to wear personal protective gear correctly most of the day.
• The ability to sit or stand for up to 12 hours at a time.
• The ability to work in bright/hot/humid conditions.
• The ability to work in low light situations.
• Exposure to limited hazardous chemicals

Equal Opportunity Statement

We are committed to building a diverse team and an inclusive environment for all. We are an Equal Opportunity Employer; all hiring decisions are based on qualifications, merit, and business needs.

If you require a reasonable accommodation to participate in the application or interview process, please notify us by replying to your application confirmation email or contacting your recruiter directly.