Fulfillment Specialist

Purpose of the JobThe Fulfillment Control Specialist is responsible for maintaining inventory accuracy and operational integrity within the warehouse by monitoring, auditing, and supporting inbound and outbound fulfillment activities. This role focuses on inventory control, order verification, and process compliance while also assisting with day‑to‑day warehouse fulfillment tasks as needed to ensure timely and accurate order execution. The Fulfillment Control Specialist serves as a critical quality checkpoint between inventory management and fulfillment operations.

This position will be based in our Blue Ash, OH Warehouse 5 days per week. Work is generally performed during standard business hours, 7am through 3:30 PM Monday through Friday. Employee must be flexible and available to work overtime and weekend hours when necessary.

Key Responsibilities

Monitor and control inventory accuracy through regular cycle counts, audits, and reconciliation of discrepancies.Audit inbound receipts to ensure quantities, product identification, and condition match purchase orders and documentation.Validate outbound orders for accuracy prior to shipment, ensuring correct items, quantities, and packaging.Investigate and resolve inventory variances, shortages, overages, and fulfillment errors; document findings and corrective actions.Support warehouse fulfillment operations, including picking, packing, staging, and shipping.Ensure adherence to established warehouse procedures, quality standards, and safety guidelines.Identify trends or recurring issues related to inventory or fulfillment accuracy and recommend process improvements.

Knowledge, Skills + Experience

High School Diploma or equivalent1+ years of supervisory or lead experience in a fulfillment, warehouse, or distribution environmentFamiliarity with warehouse management systems (WMS) and RF scanning technologyExperience tracking and managing KPIs such as productivity, accuracy, and labor utilizationExperience working during peak seasons, overtime periods, or extended shiftsUnderstanding of picking, packing, shipping, and receiving processesFamiliarity with inventory control principles and accuracy standardsBasic math skillsBasic Excel KnowledgeAble to communicate effectivelyAble to organize work, plan, and meet schedules and deadlinesAble to perform under pressure and manage stressReliable, punctual, and rarely absentAble to generate new ideas, take corrective action, or make improvements; self-motivatedStrong attention to detail and problem-solving skills.Experience using RF scanners, handheld devices, or label systemsStrong conflict resolution and problem‑solving abilitiesRequired to frequently stand and/or walk for extended periodsRequired to occasionally lift/move objects more than 50 lbs.Required to have the visual, hearing and learning capabilities sufficient to perform all functions defined above

Company Benefits

Healthcare, Dental, Vision Insurance.Short-term and long-term disability coverage.401k with discretionary company match.16 days of PTO with 9 company holidays + 3 floating holidays.

The US base hourly rate for this position is $20.00 to $21.00 hourly. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, education, certifications and work location. This range may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives in addition to base salary.